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Jobs @ ThinkGeek

ThinkGeek is hiring! w00t! Open positions are detailed below. Don't be shy, if you've got the skills and want to work hard and have fun with a bunch of geeks and their dogs, we want to hear from you!

Current Open Positions

ThinkGeek World Domination Headquarters

    ThinkGeek Store Retail Staff

    * Retail positions available on GameStop.com, links open in new tab

    Behind the scenes @ ThinkGeek Headquarters

    Behind the scenes @ ThinkGeek retail stores

    Director, Customer Marketing

    SUMMARY

    Working independently and reporting to the VP, Marketing, the Director of Customer Marketing plays a critical role in fostering customer loyalty and driving profitability within a multi-channel environment (Ecommerce, Brick & Mortar, and B2B). This role leads and orchestrates multi-channel initiatives to continuously improve the future business position of ThinkGeek, leveraging industry best practices, technology trends, marketing ideas and customer behavior. The Director will lead a team of direct reports towards excellent stewardship and execution of cross functional multi-channel strategy & operational projects supporting areas such as Email Marketing Channel, Customer Loyalty, Site Promotions, Merchandising and Messaging, Customer Lifetime Value, Print Catalog, ThinkGeek Retail Stores, among others. It is expected that the Director of Customer Marketing be a capability builder, surface insightful information through in-depth analysis and foster innovation in a fast-moving and dynamic multi-channel organization. Nearly all decisions may be made without prior supervisor authorization.

    ESSENTIAL JOB DUTIES AND RESPONSIBILITIES

    • Lead multi-channel multi-channel marketing strategy development, communication, and execution of initiatives aligned with overall ThinkGeek and GameStop business strategies; collaborate with cross-functional teams including ThinkGeek Merchandising, Product Development, ThinkGeek Retail Stores, Engineering, as well as various related GameStop counterpart organizations
    • Develop and deliver communication about multi-channel strategic plans, performance, tradeoffs and competitive benchmarking to leadership team. Key areas include but are not limited to email marketing, site promotions, merchandising & messaging, loyalty program, lifetime value, print marketing and retail integration
    • Develop and execute both short and long term business plans for driving ThinkGeek site features, functionality & campaigns resulting in continued sales & profit growth
    • Work collaboratively with ThinkGeek and GameStop stakeholders to develop and execute a plan to deliver a seamless, personalized customer experience across retail channels
    • Through the use of business analytics, deliver data-based strategic solutions to business issues and challenges as well as insightful category and competitive analysis which drive strategic and operational multi-channel programs
    • Develop and execute innovative digital marketing campaigns, in collaboration with ThinkGeek Merchandising and Product Development teams, GameStop counterparts, and agency teams
    • Develop email and direct mail calendars that work synergistically with all elements of the marketing mix to deliver a holistic message to the consumer
    • Define overall direct marketing strategy with a focus on email and catalogue distribution and frequency
    • Identify and manage relationships with external vendors to enhance ability to deliver personalized, relevant and timely marketing messages to customers across marketing channels
    • Partner with creative teams to develop marketing assets and collateral which align with business strategy and priorities
    • Model the behaviors expected of all GME/ThinkGeek leaders including, but not limited to, a drive for results; high levels of emotional intelligence, maturity, and professionalism; giving, receiving and responding to feedback effectively; and commitments to diversity, inclusion, a respectful workplace, and integrity
    • Manage relationships in ways acceptable to others and to the Tech Brands organization and affiliated businesses
    • Make profitable, sustainable decisions by identifying issues, problems, and opportunities; gathering and interpreting information; generating alternatives collaboratively with others; choosing an appropriate action; and aligning resources
    • Build organizational capability through continuous improvement activities; originate action to improve existing conditions and processes; identify improvement opportunities, generate ideas, and implement solutions
    • Prepare reports, presentations, and general updates as often as needed to audiences of varying technical expertise and levels of responsibility
    • Adhere without exception to the rigorous confidentiality requirements associated with the role
    • Demonstrate exceptionally high commitment levels to service, support, and risk tolerance and management

    BASIC AND PREFERRED QUALIFICATIONS, EDUCATION, AND/OR EXPERIENCE

    • BS Business Administration, Marketing, or Communications
    • 10+ years of progressively more responsible retail marketing management experience to include managing budgets, short and long term strategic plan development and execution, ecommerce, and email required
    • 5+ years and proven track record of leading and developing, and managing successful marketing teams and individuals
    • Exceptional collaboration skills, proven ability to form strong cross-functional relationships with varying business partners
    • Strong analytics, accurate forecasting ability, lifetime value analysis, experience with a/b testing, and a drive to achieve results
    • Strong customer, email, and retail marketing experience
    • Experience with Adobe Analytics (Omniture) a plus
    • SEO experience preferred
    • Expert ability to direct a large email marketing program including strategy, segmentation, content, triggered messages, and reporting
    • Expert ability to direct a robust loyalty program (Geek Points) and drive new strategies to increase customer loyalty

    ThinkGeek Perks 

    Join a close-knit community of curious, passionate, enthusiastic people, obsessed with creating and sharing the most unique and fun product experiences with the world. ThinkGeek offers a competitive benefits package to all full-time employees: 

    Comprehensive benefits plans
    Generous Paid Time Off Policy
    401(k) Plan with Company Match
    Dog-friendly Office
    ThinkGeek / GameStop Employee Discount

    About ThinkGeek

    ThinkGeek, founded in 1999, is the number one destination in the galaxy for smart products and unique gifts that appeal to the geek community. We're a lean, multi-channel retailer and product-development company manufacturing over 400 exclusive items annually, spanning most consumer products categories and 40+ licenses. We're innovative marketers with a dedicated and passionate fan-base in the millions, and we're a member of the GameStop family since 2015.

    Our mission is to create a world where everyone can embrace their inner geek and connect with one another. We are obsessed with creating and sharing unique and authentic product experiences that stimulate our fans' imaginations and fuel their geek core.

    No third party submissions, please!

    Apply for the Director, Customer Marketing position

    Front-End Web Developer

    ThinkGeek is seeking a user-centered front-end web developer whose strengths lie in their ability to work with stakeholders to contribute to idea generation, and translate visual designs into clean, maintainable, production-ready code. The front-end developer will work as part of the User Experience team providing opportunities to help guide new feature development.

    ESSENTIAL JOB DUTIES AND RESPONSIBILITIES

     

    • Full lifecycle front-end development making use of HTML, CSS, JavaScript to create clean, user-centered, engaging interfaces/experiences
    • New feature development, and strategic maintenance and improvement of existing code, making use of best practices to develop a maintainable codebase
    • Help guide user experience/user interface design & development (Wireframing, Prototyping, User Testing)
    • Collaboration with marketing, merchandising, back-end engineering, customer service, and executive teams
    • Ongoing support of existing site content and interactive marketing elements

     

    BASIC AND PREFERRED QUALIFICATIONS, EDUCATION, AND/OR EXPERIENCE

     

    • BS degree in Interaction Design, Human-Computer Interaction, or Computer Science or equivalent experience is required
    • 3-4 years of solid experience with JavaScript/jQuery, HTML5, and CSS3, in a public facing website
    • Experience designing and maintaining a structured codebases that leverage internal/external APIs
    • Experience using Git or other version control systems
    • Experience using Grunt or another task runner to create / compile resources
    • Comfort level working in the terminal/command line
    • Understanding of responsive/adaptive design concepts and experience developing for
    • Ability to test one's own work required, including cross-browser displays and performance
    • Experience designing and developing for customer-facing websites
    • Experience in a fast-paced, retail ecommerce environment preferred
    • Experience with Agile software development methodologies (Scrum, Kanban)
    • Experience with Object Oriented Analysis and Design
    • Experience with performance-minded development and optimization
    • Experience translating business requirements into detailed wireframes, functional mock-ups and platform features
    • Ability to provide feedback and react to project adjustments and alterations promptly and efficiently
    • Comfortable adapting to a rapidly-changing environment, where you may be working to define requirements while simultaneously designing for those requirements.
    • Understanding of web analytics and has worked with at least one commonly used package (e.g. Google Analytics, Omniture)
    • Superior attention to detail
    • Strong written and oral communication skills

      *  Please upload a pdf version of your resume  *

     

    ThinkGeek Perks

    Join a close-knit community of curious, passionate, enthusiastic people, obsessed with creating and sharing the most unique and fun product experiences with the world. ThinkGeek offers a competitive benefits package to all full-time employees:

    • Comprehensive benefits plans
    • Generous Paid Time Off Policy
    • 401(k) Plan with Company Match
    • Dog-friendly Office
    • ThinkGeek / GameStop Employee Discount

    About ThinkGeek

    ThinkGeek, founded in 1999, is the number one destination in the galaxy for smart products and unique gifts that appeal to the geek community. We're a lean, multi-channel retailer and product-development company manufacturing over 400 exclusive items annually, spanning most consumer products categories and 40+ licenses. We're innovative marketers with a dedicated and passionate fan-base in the millions, and we're a member of the Game Stop family since 2015.

    Our mission is to create a world where everyone can embrace their inner geek and connect with one another. We are obsessed with creating and sharing unique and authentic product experiences that stimulate our fans' imaginations and fuel their geek core.

    No third party submissions, please!

    Apply for the Front-End Web Developer position

    Senior Back End Developer

    SUMMARY

    We are a team of highly collaborative people,  that are fully invested in the work we do and in our company. We care deeply about the quality of our work and the environment we do it in.  We value both learning and teaching, as we explore new technologies to expand our custom applications.  We are happy to teach Perl to someone who has intermediate to expert level experience in another similar language.

    The successful candidate will  be one who enjoys a team environment filled with intentional collaboration and enjoys the challenge of diving into legacy code to adapt and extend, bending it to your will.  Additionally, this candidate will be excited about teaching and mentoring more junior teammates and willing and eager to learn.

    ESSENTIAL JOB DUTIES AND RESPONSIBILITIES

    • Develop command line and web applications, as well as various third party integrations that are designed with scalability and secure coding (OWASP) practices in mind.
    • Maintain and improve existing backend application systems in support of order acquisition, order fulfillment and monetary capture processes. 
    • Implement and enhance existing integration application infrastructure for internal and third party use.
    • Develop tests, predict areas of risk, and coordinate with our QA staff to deliver solid, dependable code.

    BASIC AND PREFERRED QUALIFICATIONS EDUCATION AND/OR EXPERIENCE

    • 3-6 years professional programming experience with Perl 5 &/or similar language (Ruby, Python, PHP) creating web applications as well as command line scripts.
    • 3+ years professional experience working with relational databases (SQL). 
    • General experience with MVC design pattern use in your custom web application (no CMS reliance) or web service.
    • Experience with creation of REST-based APIs and web services.
    • Ability to comply with mandatory fun.
    • 2+ years of professional Linux or UNIX command-line experience; comfortable in working via the 'bash' command line, on a headless system.
    • Ability to break down business needs into small, well-defined, actionable projects.
    • Skilled in juggling multiple, shifting priorities during our busy e-commerce season, when we shift from Scrum to Kanban.
    • Excellent English-language communication skills both written and oral.

    ADDITIONAL PREFERENCES

    • Intermediate+ level experience with at least 1 language other than Perl.
    • Experience with Agile software development practices (e.g. Scrum, Lean/Kanban)
    • Experience with developing (and troubleshooting) Javascript (jQuery specifically) for DOM manipulation and AJAX interactions.
    • Experience with RabbitMQ or other message queueing systems.
    • Experience with Modern Perl, Perl Best Practices and PerlCritic.
    • Experience with Perl Template Toolkit or similar templating system.
    • Experience developing automated functional and performance testing suites.
    • E-commerce experience.
    • Published and/or contributed to CPAN, GitHub, Google Code, or similar Open Source repositories.

      *This position is not eligible for remote work  *

    ThinkGeek Perks 

    Join a close-knit community of curious, passionate, enthusiastic people, obsessed with creating and sharing the most unique and fun product experiences with the world. ThinkGeek offers a competitive benefits package to all full-time employees: 

    Comprehensive benefits plans
    Generous Paid Time Off Policy
    401(k) Plan with Company Match
    Dog-friendly Office
    ThinkGeek Employee Discount

    About ThinkGeek

    ThinkGeek, founded in 1999, is the number one destination in the galaxy for smart products and unique gifts that appeal to the geek community. We're a lean, multi-channel retailer and product-development company manufacturing over 400 exclusive items annually, spanning most consumer products categories and 40+ licenses. We're innovative marketers with a dedicated and passionate fan-base in the millions, and we're a member of the GameStop family since 2015.

    Our mission is to create a world where everyone can embrace their inner geek and connect with one another. We are obsessed with creating and sharing unique and authentic product experiences that stimulate our fans' imaginations and fuel their geek core.

     

    No third party submissions, please!

    *  For best results, upload a PDF version of your resume  *

    Apply for the Senior Back End Developer position

    Senior Customer Insights Analyst

    SUMMARY

    We are seeking a Senior Customer Insights Analyst to lead internal consulting for customer and site analytics. This individual will provide actionable insights based on deep insights on our customers, maximize profitability, drive customer loyalty, and optimize our promotional strategy. If you get excited about solving problems using big data and catch yourself thinking about testing hypotheses in the shower, you might belong on our team. Job highlights include:

    •  E-commerce Site, Business, and Financial Analysis     
    •  Promotion Analysis
    • Marketing Acquisition Analysis 
    • Reporting (Adobe Analytics Suite - Omniture/Site Catalyst)
    • A/B Testing  (Adobe Test and Target)
    • Site Search Performance (Adobe Search and Promote) 
    • Customer Database Segmentation
    • LTV Analysis
    • Loyalty Program (Geek Points) Analysis

     ESSENTIAL JOB DUTIES AND  RESPONSIBILITIES

    • Translate data into actionable insights for the organization. Influence decision makers to make profitable decisions based on analysis and data.
    • Analyze the performance of promotions and pricing on the profitability of the organization
    • Extract, analyze, manipulate, and synthesize data from a variety of sources to measure and report on online behavior
    • Promote a testing culture. Implement site testing strategy related to site design, functionality enhancements, and the impact of promotions across channels.
    • Analyze the impact of email marketing strategies and make actionable recommendations for improvements to segmentation, cadence, and promotional plans
    • Collaborate with site merchandising to understand the impact of product placements, browse methods, and internal search optimization techniques on conversion and sales
    • Manage the implementation and on-going support of the Adobe Suite of Products: Analytics, Test & Target, Search & Promote
    • Own the analysis of lifetime value and performance tracking by customer cohort
    • Develop and distribute daily/weekly/monthly and ad hoc reports and collaborate across departments to fulfill ongoing reporting needs
    • Maintain pulse on latest trends in web measurement strategies and tactics


    BASIC AND PREFERRED QUALIFICATIONS, EDUCATION, AND/OR EXPERIENCE

    • BS degree in statistics, mathematics, business, marketing, computer technology or related field
    • Required:  5 years+ professional experience in an analytically-based role in an Internet environment, preferably with e-commerce experience
    • Thorough understanding of website metrics, data analysis, behavioral analysis, and reporting tools
    • Understanding of customer profiling and segmentation
    • Must have strong knowledge of SQL and experience with Excel
    • Tag management, Javascript, and HTML a plus
    • Deep knowledge of Omniture and experience working with IT to implement and/or update such systems and related tagging
    • Experience working with multivariate testing tools such as Adobe Test & Target
    • Proven track record of delivering complete, accurate, and detailed analysis
    • Exceptional problem solving, business analysis, and quantitative skills
    • Ability to combine strategic and analytical skills with creative and visual skills
    • Excellent written, verbal, and presentation skills

    ThinkGeek Perks 

    Join a close-knit community of curious, passionate, enthusiastic people, obsessed with creating and sharing the most unique and fun product experiences with the world. ThinkGeek offers a competitive benefits package to all full-time employees: 

    Comprehensive benefits plans
    Generous Paid Time Off Policy
    401(k) Plan with Company Match
    Dog-friendly Office
    ThinkGeek / GameStop Employee Discount

    About ThinkGeek

    ThinkGeek, founded in 1999, is the number one destination in the galaxy for smart products and unique gifts that appeal to the geek community. We're a lean, multi-channel retailer and product-development company manufacturing over 400 exclusive items annually, spanning most consumer products categories and 40+ licenses. We're innovative marketers with a dedicated and passionate fan-base in the millions, and we're a member of the GameStop family since 2015.

    Our mission is to create a world where everyone can embrace their inner geek and connect with one another. We are obsessed with creating and sharing unique and authentic product experiences that stimulate our fans' imaginations and fuel their geek core.

    No third party submissions, please!

    *  For best results, upload a PDF version of your resume  *

    Apply for the Senior Customer Insights Analyst position

    Video Producer

    SUMMARY

    The ThinkGeek Overlords are in search of a Video Producer to create videos that present our products and company culture in a fun and authentic way. This role plays a key part in ThinkGeek’s voice and brand. You'll have an opportunity to join our Creative Services Team, a small, close-knit group of designers, photographers, and writers, who take pride in delivering high-quality work on a limited budget. You should be able to tell a story in 30 seconds or less, work quickly while staying organized, and be driven to bring products to life in playful and informative ways.

    ESSENTIAL JOB DUTIES AND  RESPONSIBILITIES

    • Shoot short videos for our website, social media, and other platforms, showcasing product features and company culture.
    • Own the entire video production process from script to upload, and everything in between.
    • Collaborate with the rest of our eight-member creative team, incorporating photography and graphics as needed for key product launches.
    • Proactively and independently propose new video concepts, content, or formats, and follow through with them.
    • Identify and track key metrics pertaining to video performance and adapt accordingly.
    • Monitor and maintain our YouTube Channel.
    • Organize and maintain video studio and equipment.

    BASIC AND PREFERRED QUALIFICATIONS, EDUCATION, AND/OR EXPERIENCE

    • 2-4 years relevant experience
    • Proficient in Final Cut Pro or Adobe Premiere, and shooting on a DSLR.
    • Have a style that's fun, playful, and witty.
    • Decent writing skills in order to convey scripts, concepts, or monthly reports.
    • Understanding of both studio and narrative video formats.
    • Meticulous, organized, and technically proficient.
    • Ability to intuitively learn and adapt to new software or latest technical standards.
    • Strong ability to work autonomously, but also collaborate when necessary.
    • Ability to prioritize tasks to hit firm deadlines.
    • Understanding of basic Photoshop, motion graphics, and typography.
    • Understanding of studio lighting.
    • Interest in geek culture, internet culture, technology, social media, and e-commerce.
    • Great at getting coworkers, friends, and strangers to be in videos.

    PREFERRED

    • Experience with live streaming.
    • Experience with motion graphics and visual effects in Adobe After Effects or similar.
    • Experience with cinematic lighting and camera motion.
    • Interest in emerging technologies and video techniques: 360 cameras, drones, GoPros, gyro stabilization, time lapse, boomerangs.
    • Graphic design experience
    • Ability to be on-screen talent

      *  ​Applications without a portfolio will not be considered  *

     

    ThinkGeek Perks 

    Join a close-knit community of curious, passionate, enthusiastic people, obsessed with creating and sharing the most unique and fun product experiences with the world. ThinkGeek offers a competitive benefits package to all full-time employees: 

    Comprehensive benefits plans
    Generous Paid Time Off Policy
    401(k) Plan with Company Match
    Dog-friendly Office
    ThinkGeek / GameStop Employee Discount

    About ThinkGeek

    ThinkGeek, founded in 1999, is the number one destination in the galaxy for smart products and unique gifts that appeal to the geek community. We're a lean, multi-channel retailer and product-development company manufacturing over 400 exclusive items annually, spanning most consumer products categories and 40+ licenses. We're innovative marketers with a dedicated and passionate fan-base in the millions, and we're a member of the GameStop family since 2015.

    Our mission is to create a world where everyone can embrace their inner geek and connect with one another. We are obsessed with creating and sharing unique and authentic product experiences that stimulate our fans' imaginations and fuel their geek core.

    No third party submissions, please!

    *  For best results, upload a PDF version of your resume  *

    Apply for the Video Producer position