Help >
Contact Us
Need to get in touch with our customer service monkeys? We are here to help!
Frequently Asked Questions:
- Where can I get order status?
Up to the minute order status is available on your order management page.
- What's your return policy, or how do I return something?
Check out our RMA Page for more info.
- When will I get my shipment?
Most shipments leave our warehouse within 1-2 business days of placing your order. You will also need to consider the transit time for the shipping method you chose. For a full run-down of shipping info, read the Shipping section of the Customer Service help pages.
Need More Help?
Send us an email or contact us by Snail Mail or Phone:-
Phone:
1-888-GEEK STUFF (1-888-433-5788)
508-970-2002
Order via Phone / Customer Service:
571-982-6250 (fax)
9am - 6pm ET, Monday - Friday
2pm - 11pm UTC for all those servers out there - Address:
ThinkGeek, Inc.
11216 Waples Mill Rd
Suite 100
Fairfax, VA 22030
For even more contact information, feel free to talk to us over here.
Need to Talk with Us about Something Urgent?
Our helpful Live Support Monkeys are here to help through live online chat.
Chat With Someone Now Live Chat Unavailable
Communicate with Us the Old-Fashioned Ways
10am to 6pm EST
Monday - Friday
-
1-888-GEEKSTUFF
(1-888-433-5788)
Fairfax, VA 22030
508-970-2002
Need a map?
Sorry locals, we don't have a walk-in store. Just our offices.
If you need to come by for an interview, please call first. Thanks!
It's an internets party!
-
Facebook
Contests, sales, and silly messages on our wall from fellow geeks
-
Twitter
Hoomans at ThinkGeek tweet, announce contests, answer questions, make typos
-
Twitter Spam
Mecha Timmy relays a humorless feed of new products as they're released on ThinkGeek.com.
-
YouTube
Product videos and staff goofing off on the clock
