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Contact Us

Need to get in touch with our customer service monkeys? We are here to help!

Frequently Asked Questions:

  • Where can I get order status?
    Up to the minute order status is available on your order management page.
  • What's your return policy, or how do I return something?
    Check out our RMA Page for more info.
  • When will I get my shipment?
    Most shipments leave our warehouse within 1-2 business days of placing your order. You will also need to consider the transit time for the shipping method you chose. For a full run-down of shipping info, read the Shipping section of the Customer Service help pages.

Need More Help?

Send us an email or contact us by Snail Mail or Phone:

  • Phone:

    1-888-GEEK STUFF (1-888-433-5788)

    Order via Phone / Customer Service:
    9am - 6pm ET, Monday - Friday
    2pm - 11pm UTC for all those servers out there

    571-982-6250 (fax)

  • Address:

    ThinkGeek, Inc.
    11216 Waples Mill Rd
    Suite 100
    Fairfax, VA 22030

For even more contact information, feel free to talk to us over here.

Need to Talk with Us about Something Urgent?

Our helpful Live Support Monkeys are here to help through live online chat.

Live Chat Unavailable

Communicate with Us the Old-Fashioned Ways

9am to 5pm EST
Monday - Friday

  • 1-888-GEEKSTUFF


ThinkGeek, Inc.
625 Westport Pkwy
Grapevine, TX 76051

Need a map?
Sorry locals, we don't have a walk-in store. Just our offices. If you need to come by for an interview, please call first. Thanks!

It's an internets party!

  • Facebook

    Contests, sales, and silly messages on our wall from fellow geeks

  • YouTube

    Product videos and staff goofing off on the clock