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Jobs @ ThinkGeek

ThinkGeek is hiring! w00t! Open positions are detailed below. Don't be shy, if you've got the skills and want to work hard and have fun with a bunch of geeks and their dogs, we want to hear from you!

Current Open Positions

    Back End Application Developer

    SUMMARY

    We are a team of highly collaborative people,  that are fully invested in the work we do and in our company. We care deeply about the quality of our work and the environment we do it in.  We value both learning and teaching, as we explore new technologies to expand our custom applications.  We are happy to teach Perl to someone who has intermediate to expert level experience in another similar language.

    The successful candidate will  be one who enjoys a team environment filled with intentional collaboration and enjoys the challenge of diving into legacy code to adapt and extend, bending it to your will.  Additionally, this candidate will be excited about teaching and mentoring more junior teammates and willing and eager to learn.

    ESSENTIAL JOB DUTIES AND RESPONSIBILITIES

    • Develop command line and web applications, as well as various third party integrations that are designed with scalability and secure coding (OWASP) practices in mind.
    • Maintain and improve existing backend application systems in support of order acquisition, order fulfillment and monetary capture processes. 
    • Implement and enhance existing integration application infrastructure for internal and third party use.
    • Develop tests, predict areas of risk, and coordinate with our QA staff to deliver solid, dependable code.

    BASIC AND PREFERRED QUALIFICATIONS EDUCATION AND/OR EXPERIENCE

    • 3-6 years professional programming experience with Perl 5 &/or similar language (Ruby, Python, PHP).
    • 3+ years professional experience working with relational databases (SQL). 
    • General experience with MVC design pattern use in your custom application (no CMS reliance) or web service.
    • Experience with creation of REST-based APIs and web services.
    • Ability to comply with mandatory fun.
    • Linux or UNIX command-line experience.
    • Ability to break down business needs into small, well-defined, actionable projects.
    • Skilled in juggling multiple, shifting priorities during our busy e-commerce season, when we shift from Scrum to Kanban.
    • Excellent English-language communication skills both written and oral.

    ADDITIONAL PREFERENCES

    • Intermediate+ level experience with at least 1 language other than Perl.
    • Experience with Agile software development practices (e.g. Scrum, Lean/Kanban)
    • Experience with developing (and troubleshooting) Javascript (jQuery specifically) for DOM manipulation and AJAX interactions.
    • Experience with RabbitMQ or other message queueing systems.
    • Experience with Modern Perl, Perl Best Practices and PerlCritic.
    • Experience with Perl Template Toolkit or similar templating system.
    • Experience developing automated functional and performance testing suites.
    • E-commerce experience.
    • Published and/or contributed to CPAN, GitHub, Google Code, or similar Open Source repositories.

    ThinkGeek Perks 

    Join a close-knit community of curious, passionate, enthusiastic people, obsessed with creating and sharing the most unique and fun product experiences with the world. ThinkGeek offers a competitive benefits package to all full-time employees: 

    Comprehensive benefits plans
    Generous Paid Time Off Policy
    401(k) Plan with Company Match
    Dog-friendly Office
    ThinkGeek Employee Discount

    About ThinkGeek

    Since 1999, ThinkGeek has been creating a world where everyone can express and celebrate their inner geek, turn their interests into passions, and connect with one another. We are obsessed with creating and sharing unique and authentic experiences that stimulate our fans' imaginations and fuel their geek core. We believe there is geek in everyone and invite you to...Join in. Geek out. 

    Geeknet, which owns and manages ThinkGeek.com and ThinkGeek Solutions, is an equal opportunity employer, and does not discriminate on the basis of race, gender, age, national origin, religion, physical or mental disabilities, marital status, sexual orientation or any other unlawful basis.

     

    No third party submissions via this posting, please!

    Apply for the Back End Application Developer position

    Director of Marketing

    We are scouring the 'Verse for a Director of Marketing who will play a critical role in fostering customer loyalty and driving profitability. With a small team of direct reports, this role will be setting the strategy and cadence for promotions and email, two major drivers of performance.

    ESSENTIAL JOB DUTIES AND RESPONSIBILITIES

    • Email Marketing Channel
    • Customer Loyalty
    • Site Promotions, Merchandising, and Messaging
    • Customer Lifetime Value
    • Key Partnerships
    • Print Catalog

    BASIC AND PREFERRED QUALIFICATIONS, EDUCATION, AND/OR EXPERIENCE

    • At least 8-10 years of customer marketing and email marketing experience
    • Retail ecommerce marketing experience required
    • Ability to manage a large email marketing program including strategy, segmentation, content, triggered messages, and reporting
    • Ability to manage a robust loyalty program (Geek Points) and drive new strategies to increase customer loyalty
    • Ecommerce expert with strong merchandising instincts and love of testing, testing, testing
    • Ability to generate and implement site strategies across teams (i.e. wrangling cats or corgis)
    • Understanding of retail promotional strategies and cadence - ability to forecast impact of promotions on sales and profitability
    • Skilled at managing messages and promotions across multiple channels
    • Keep consistent brand voice in all marketing channels
    • Strong analytics, accurate forecasting ability, lifetime value analysis, experience with a/b testing, and a drive to achieve results - experience with Omniture a plus
    • Continuously review and recommend new marketing and audience opportunities to add to the Marketing toolbox
    • Experience managing and developing talented people
    • Excellent communication, presentation, people leadership, and collaboration skills


    ThinkGeek Perks

    Join a close-knit community of curious, passionate, enthusiastic people, obsessed with creating and sharing the most unique and fun product experiences with the world. ThinkGeek offers a competitive benefits package to all full-time employees:

    • Comprehensive benefits plans
    • Generous Paid Time Off Policy
    • 401(k) Plan with Company Match
    • Gym Membership Subsidy
    • Dog-friendly Office
    • ThinkGeek Employee Discount

    About ThinkGeek

    ThinkGeek, founded in 1999, is the number one destination in the galaxy for smart products and unique gifts that appeal to the geek community. We're a lean, multi-channel retailer and product-development company manufacturing over 400 exclusive items annually, spanning most consumer products categories and 40+ licenses. We're innovative marketers with a dedicated and passionate fan-base in the millions, and we're a member of the Game Stop family since 2015.

    Our mission is to create a world where everyone can embrace their inner geek and connect with one another. We are obsessed with creating and sharing unique and authentic product experiences that stimulate our fans' imaginations and fuel their geek core.

    No third party submissions, please!

    Apply for the Director of Marketing position

    Director/Manager of Analytics

    SUMMARY

    We are seeking a Director/Manager of Analytics to lead all customer and site analytics in order to gain deeper insights into our customers, maximize profitability, drive customer loyalty, and optimize promotional strategies. If you get excited about big data and catch yourself thinking about testing hypotheses in the shower, you might belong on our team.

    • Ecommerce Site and Business Analytics
    • Adobe Analytics Suite (Omniture/Site Catalyst)
    • Adobe Test and Target
    • Adobe Search and Promote
    • Customer Database Segmentation
    • LTV Analysis
    • Loyalty Program (Geek Points) Analysis

    ESSENTIAL JOB DUTIES AND RESPONSIBILITIES

    • Extract, analyze, manipulate, and synthesize data from a variety of sources to measure and report on online behavior
    • Implement site testing strategy related to site design, functionality enhancements, and the impact of promotions across channels
    • Analyze the impact of email marketing strategies and make actionable recommendations for improvements to segmentation, cadence, and promotional plans
    • Collaborate with site merchandising to understand the impact of product placements, browse methods, and internal search optimization techniques on conversion and sales
    • Manage the implementation and on-going support of the Adobe Suite of Products: Analytics, Test & Target, Search & Promote
    • Own the analysis of lifetime value and performance tracking by customer cohort
    • Develop and distribute daily/weekly/monthly and ad hoc reports and collaborate across departments to fulfill ongoing reporting needs
    • Maintain pulse on latest trends in web measurement strategies and tactics

    BASIC AND PREFERRED QUALIFICATIONS, EDUCATION, AND/OR EXPERIENCE

    • Background in statistics, mathematics, business, marketing, computer technology or related field
    • 5 years+ professional experience in an analytically-based role in an Internet environment, preferably with ecommerce experience
    • Thorough understanding of website metrics, data analysis, behavioral analysis, and reporting tools
    • Understanding of statistics
    • Understanding of customer profiling and segmentation
    • Very helpful: Knowledge in SQL, Javascript, HTML, statistical analysis software (e.g. SAS)
    • Deep knowledge of web analytics tools and experience working with IT to implement and/or update such systems and related tagging
    • Experience working with multivariate testing tools such as Adobe Test & Target
    • Proven track record of delivering complete, accurate, and detailed analysis
    • Exceptional problem solving, business analysis, and quantitative skills
    • Ability to combine strategic and analytical skills with creative and visual skills
    • Excellent written, verbal, and presentation skills

    ThinkGeek Perks 

    Join a close-knit community of curious, passionate, enthusiastic people, obsessed with creating and sharing the most unique and fun product experiences with the world. ThinkGeek offers a competitive benefits package to all full-time employees: 

    Comprehensive benefits plans
    Generous Paid Time Off Policy
    401(k) Plan with Company Match
    Dog-friendly Office
    ThinkGeek Employee Discount

    About ThinkGeek

    ThinkGeek, founded in 1999, is the number one destination in the galaxy for smart products and unique gifts that appeal to the geek community. We're a lean, multi-channel retailer and product-development company manufacturing over 400 exclusive items annually, spanning most consumer products categories and 40+ licenses. We're innovative marketers with a dedicated and passionate fan-base in the millions, and we're a member of the Game Stop family since 2015.

    Our mission is to create a world where everyone can embrace their inner geek and connect with one another. We are obsessed with creating and sharing unique and authentic product experiences that stimulate our fans' imaginations and fuel their geek core.

    No third party submissions, please!

    Apply for the Director/Manager of Analytics position

    Director/Manager of Public Relations

    We are searching every last Jedi Temple for a Manager/Director of Public Relations to take over and mold the PR strategy for a fun, fast-paced retailer with plenty to talk about. You will be a champion for our geeky brand and communicate its awesomeness to our new and existing customers across retail, online, events, and more.

    • Brand Management
    • Media Outreach
    • Social Media Strategy
    • Retail Store Liaison 
    • Site Content (i.e. Blog)
    • Convention Program (Cons!)
    • Internal Communications
    • Philanthropy
    • Other Events (e.g. Trivia Night)

    ESSENTIAL JOB DUTIES AND RESPONSIBILITIES

    • Work directly with our PR firm to craft strategy and follow through on releases, interviews, pitches, and sample requests
    • Create PR plan around brand marketing strategy
    • Drive ThinkGeek's IRL Strategy:  conventions, events, and fundraisers to help spread ThinkGeek's goodies (and promotional materials!) far and wide
    • Share reports and breaking news with ThinkGeek staff
    • Travel several times per year  (This job is based out of Fairfax, VA, a suburb of DC; telecommuting isn't an option.)

    BASIC AND PREFERRED QUALIFICATIONS EDUCATION AND/OR EXPERIENCE

    • At least 8-10 years prior experience in PR field or something that will translate, and a focus in retail, apparel, or electronics would be preferred
    • Ability to manage and develop a small team of padawans
    • Must be geeky enough to get ThinkGeek, but also gregarious enough to share our story with others traditionally - like over the telephone or in person at a convention
    • Be the keeper of the brand voice and drive consistency across all channels
    • Coordinate customer events at our four existing retail locations and support the launch of 20+ more stores this year
    • Have experience working directly with blogs and other online entities with interweb-promoto-share-tastic savvy
    • A strong writer for snappy press releases, blog posts, press update emails, and marketing materials as necessary

    ThinkGeek Perks 

    Join a close-knit community of curious, passionate, enthusiastic people, obsessed with creating and sharing the most unique and fun product experiences with the world. ThinkGeek offers a competitive benefits package to all full-time employees: 

    Comprehensive benefits plans
    Generous Paid Time Off Policy
    401(k) Plan with Company Match
    Gym Membership Subsidy
    Dog-friendly Office
    ThinkGeek Employee Discount

    About ThinkGeek

    ThinkGeek, founded in 1999, is the number one destination in the galaxy for smart products and unique gifts that appeal to the geek community. We're a lean, multi-channel retailer and product-development company manufacturing over 400 exclusive items annually, spanning most consumer products categories and 40+ licenses. We're innovative marketers with a dedicated and passionate fan-base in the millions, and we're a member of the Game Stop family since 2015.

    Our mission is to create a world where everyone can embrace their inner geek and connect with one another. We are obsessed with creating and sharing unique and authentic product experiences that stimulate our fans' imaginations and fuel their geek core.

    No third party submissions, please!

    Apply for the Director/Manager of Public Relations position

    Quality Assurance Engineer

    ThinkGeek is looking for a Quality Assurance Engineer to be responsible for the testing and validation of all bug fixes and site enhancements for our site. We're looking for someone who works well independently and in an Agile team environment.  This Engineer will be responsible for the testing and validation of all bug fixes and site enhancements for ThinkGeek; conducting first line triage on all new bugs and feature requests; monitoring incoming communication to the development team to detect emergencies; gathering business owner approvals; documenting testing and workflow processes. 

    Key Responsibilities

    • Perform functional, integration, and regression testing of all bug fixes, as well as minor and major site enhancements
    • Identify, report on, and verify bugs
    • Work closely with business owners to initially determine severity of bug reports and new feature enhancements before assigning them to the correct manager for resolution
    • Follow up with business owners after issues have been fixed, to validate the solution satisfies requirements
    • Detect potential emergencies by verifying issues reported in all forms of department-wide communication
    • Create data dictionaries, workflow and database diagrams
    • Create UML process diagrams for functional workflows
    • Wearer of many hats

    Education & Experience Requirements

    • BS in Computer Sciences or associated discipline or the equivalent experience
    • 2-5 or more years of software testing experience with a deep understanding of QA processes
    • Experience building automated tests is required, preferably with an application such as Selenium
    • Basic knowledge of SQL for data validation is required
    • Working knowledge of UNIX/Linux, preferably with bash experience
    • Experience with bug tracking systems
    • Knowledge of UML
    • Familiarity with object-drawing software, such as Visio or UMLet
    • Experience with load and performance testing preferred
    • Possess solid understanding of web based technology, and their testing requirements including cross-browser, cross-platform and secure coding (OWASP) testing.
    • A solid understanding of quality assurance as part of the development process
    • Detail oriented and a problem solver
    • Proficient ability to communicate effectively with others using written and spoken English including the ability to provide clear, constructive feedback to team members
    • Excellent verbal and written communication skills
    • Prior development experience is a plus

    ThinkGeek Perks:

    Join a close-knit community of curious, passionate, enthusiastic people, obsessed with creating and sharing the most unique and fun product experiences with the world. ThinkGeek offers a competitive benefits package to all full-time employees: 

    • Comprehensive benefits plans
    • Generous Paid Time Off Policy
    • 401(k) Plan with Company Match
    • Dog-friendly Office
    • ThinkGeek Employee Discount

    About ThinkGeek

    Since 1999, ThinkGeek has been creating a world where everyone can express and celebrate their inner geek, turn their interests into passions, and connect with one another. We are obsessed with creating and sharing unique and authentic experiences that stimulate our fans' imaginations and fuel their geek core. We believe there is geek in everyone and invite you to...Join in. Geek out

    Geeknet, which owns and manages ThinkGeek.com and ThinkGeek Solutions, is an equal opportunity employer, and does not discriminate on the basis of race, gender, age, national origin, religion, physical or mental disabilities, marital status, sexual orientation or any other unlawful basis.

    Apply for the Quality Assurance Engineer position

    Senior Merchant

    The ThinkGeek Overlords are seeking a Senior Merchant for ThinkGeek Solutions in Denver, CO.  The ideal candidate will be knowledgeable about the Video Game, or “Geek” eco-systems, OR have prior experience in consumer products or working with leading entertainment licensors.  

    What we're looking for: 

    • Analyze history and current business in order to strategically forecast future opportunities
    • As part of the team you will work closely with our licensed partners, product and marketing teams  to meet Company goals and objectives
    • Maintain knowledge of market conditions regarding game launches, price, resources and fashion as they relate to gaming trends and key items, and react accordingly to impact sales
    • Negotiate and make decisions to buy
    • Travel as required

    Required:

    • Must have a minimum of four years of merchandise buying experience in a fast paced environment, licensed or fashion oriented category preferred
    • Prior experience as a Buyer in ecommerce or a large, multi-unit retail environment
    • Must have a proven history of successfully driving sales results
    • Must have strong analytical, financial, strategic and planning skills
    • Must have a proven record of strong negotiating skills, with examples to substantiate
    • Must be a go-getter, with a "can-do attitude" and a true excitement for the business
    • Creative, entrepreneurial minded, with a strong comfort level with taking measurable risks
    • Strong team playing, clear communication, and relationship building skills are very important in order to be successful in our business
    • This position is located in Denver, CO (relocation assistance provided to those who qualify)

    ThinkGeek Perks:

    Join a close-knit community of curious, passionate, enthusiastic people, obsessed with creating and sharing the most unique and fun product experiences with the world. ThinkGeek offers a competitive benefits package to all full-time employees: 

    • Comprehensive benefits plans
    • Generous Paid Time Off Policy
    • 401(k) Plan with Company Match
    • Dog-friendly Office
    • ThinkGeek Employee Discount

    About ThinkGeek

    Since 1999, ThinkGeek has been creating a world where everyone can express and celebrate their inner geek, turn their interests into passions, and connect with one another. We are obsessed with creating and sharing unique and authentic experiences that stimulate our fans' imaginations and fuel their geek core. We believe there is geek in everyone and invite you to... Join in. Geek out. 

    Geeknet, which owns and manages ThinkGeek.com and ThinkGeek Solutions, is an equal opportunity employer, and does not discriminate on the basis of race, gender, age, national origin, religion, physical or mental disabilities, marital status, sexual orientation or any other unlawful basis.

     

    No third party submissions, please!

    Apply for the Senior Merchant position