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Jobs @ ThinkGeek

ThinkGeek is hiring! w00t! Open positions are detailed below. Don't be shy, if you've got the skills and want to work hard and have fun with a bunch of geeks and their dogs, we want to hear from you!

Current Open Positions

    Director of Marketing

    We are scouring the 'Verse for a Director of Marketing who will play a critical role in fostering customer loyalty and driving profitability. With a small team of direct reports, this role will be setting the strategy and cadence for promotions and email, two major drivers of performance.

    ESSENTIAL JOB DUTIES AND RESPONSIBILITIES

    • Email Marketing Channel
    • Customer Loyalty
    • Site Promotions, Merchandising, and Messaging
    • Customer Lifetime Value
    • Key Partnerships
    • Print Catalog

    BASIC AND PREFERRED QUALIFICATIONS, EDUCATION, AND/OR EXPERIENCE

    • At least 8-10 years of customer marketing and email marketing experience
    • Retail ecommerce marketing experience required
    • Ability to manage a large email marketing program including strategy, segmentation, content, triggered messages, and reporting
    • Ability to manage a robust loyalty program (Geek Points) and drive new strategies to increase customer loyalty
    • Ecommerce expert with strong merchandising instincts and love of testing, testing, testing
    • Ability to generate and implement site strategies across teams (i.e. wrangling cats or corgis)
    • Understanding of retail promotional strategies and cadence - ability to forecast impact of promotions on sales and profitability
    • Skilled at managing messages and promotions across multiple channels
    • Keep consistent brand voice in all marketing channels
    • Strong analytics, accurate forecasting ability, lifetime value analysis, experience with a/b testing, and a drive to achieve results - experience with Omniture a plus
    • Continuously review and recommend new marketing and audience opportunities to add to the Marketing toolbox
    • Experience managing and developing talented people
    • Excellent communication, presentation, people leadership, and collaboration skills


    ThinkGeek Perks

    Join a close-knit community of curious, passionate, enthusiastic people, obsessed with creating and sharing the most unique and fun product experiences with the world. ThinkGeek offers a competitive benefits package to all full-time employees:

    • Comprehensive benefits plans
    • Generous Paid Time Off Policy
    • 401(k) Plan with Company Match
    • Dog-friendly Office
    • ThinkGeek Employee Discount

    About ThinkGeek

    ThinkGeek, founded in 1999, is the number one destination in the galaxy for smart products and unique gifts that appeal to the geek community. We're a lean, multi-channel retailer and product-development company manufacturing over 400 exclusive items annually, spanning most consumer products categories and 40+ licenses. We're innovative marketers with a dedicated and passionate fan-base in the millions, and we're a member of the Game Stop family since 2015.

    Our mission is to create a world where everyone can embrace their inner geek and connect with one another. We are obsessed with creating and sharing unique and authentic product experiences that stimulate our fans' imaginations and fuel their geek core.

    No third party submissions, please!

    Apply for the Director of Marketing position

    Financial Analyst

    ThinkGeek is scouring the 'Verse for a Financial Planning Analyst to develop financial models and ad-hoc analysis to provide executive leadership with the appropriate analytical tools and resources to measure the performance of the company’s retail operations objectives.  The Analyst will be integral in creating forecast/budgets.

    Key Responsibilities

    • Participate in short and long range financial planning and forecasting and prepare strategic ad-hoc analysis.
    • Perform monthly variance analysis of actual results to budgeted/forecasted performance and make recommendations.
    • Support monthly, quarterly and annual financial close process (i.e. ad-hoc reporting, and revenue/expense analysis).
    • Work with business partners to optimize processes while ensuring operational processes are aligned with financial and systematic processes.
    • Create, review, and edit reports ensuring accuracy and functionality based on business requirements.
    • Participate in special projects as required. 

     

    Education & Experience Requirements

     

    • Bachelor's Degree in Finance, Economics, Accounting, and related field or equivalent experience required.
    • 2-4 years financial analysis experience required
    • Working knowledge of Excel required
    • Working knowledge of Hyperion, NetSuite, and SQL preferred
    • Knowledge of GAAP and common accounting terminology
    • Ability and desire to learn the business and its cost drivers in order to clearly explain the story behind the numbers, not just report the numbers.
    • Ability to work with large amounts of multi-faceted data to create insightful and meaningful information used in driving sound business decisions
    • Ability to manage multiple initiatives at one time and successfully meet deadlines with little supervision
    • Desire and aptitude to work independently, communicate effectively and concisely, demonstrate high level of personal accountability, lead collaboratively, and apply critical thinking and sound judgment when faced with unstructured situations
    • Deductive reasoning skills and a high level of intellectual curiosity and analytical ability
       

    ThinkGeek Perks:

    Join a close-knit community of curious, passionate, enthusiastic people, obsessed with creating and sharing the most unique and fun product experiences with the world. ThinkGeek offers a competitive benefits package to all full-time employees: 

    • Comprehensive benefits plans
    • Generous Paid Time Off Policy
    • 401(k) Plan with Company Match
    • Dog-friendly Office
    • ThinkGeek Employee Discount

    About ThinkGeek

    ThinkGeek, founded in 1999, is the number one destination in the galaxy for smart products and unique gifts that appeal to the geek community. We're a lean, multi-channel retailer and product-development company manufacturing over 400 exclusive items annually, spanning most consumer products categories and 40+ licenses. We're innovative marketers with a dedicated and passionate fan-base in the millions, and we're a member of the Game Stop family since 2015.

    Our mission is to create a world where everyone can embrace their inner geek and connect with one another. We are obsessed with creating and sharing unique and authentic product experiences that stimulate our fans' imaginations and fuel their geek core.

    No third party submissions, please!

    Apply for the Financial Analyst position

    Industrial Designer

    ThinkGeek, a small, close-knit group of fun, weird, and enthusiastic people, is undergoing unprecedented growth.  As a result, we are currently looking for an Industrial Designer to join our dynamic creative team in developing custom manufactured retail products for our e-commerce site, the mass market, and the ThinkGeek and Game Stop brick & mortar stores. 

    You will work with notable licenses such as Star Wars, Star Trek, Game of Thrones, Mega Man, Minecraft, Doctor Who, etc. to develop unique consumer products across dozens of product categories to satisfy our fans in e-commerce, mass market, and ThinkGeek/Game Stop and speciality stores.   If you love to design things and want to help ThinkGeek create the coolest most unique geeky products around as well as to develop items for our fans who frequent the mass market stores, then we have a great job for you! 

    The ideal candidate will come from a background of industrial design, and be able to take a new product idea from conception, through prototype, to final finished item.  A general understanding of how gadgets work, an eye for design and the ability to discern what is able to be realistically created at a certain retail price point is important.

    ESSENTIAL JOB DUTIES AND RESPONSIBILITIES

    • Create CAD files across various licenses. Star Wars, Star Trek, Minecraft, Game of Thrones, etc.
    • Take ownership of a project from start to finish
    • Work with licensor approval from each IP to capture relevant detail and emotion for each license
    • Give and receive feedback when translating 2D art into 3D models
    • Manage time and projects to ensure on time deliveries

    MINIMUM QUALIFICATIONS

    • Bachelor’s degree in Product or Industrial Design
    • Minimum of 5 years of Industrial Design experience, 3 of which should involve the use of Solidworks & Zbrush
    • Excellent sketching and rendering skills
    • Demonstrated expert ability in Solidworks
    • Hands on experience making things or modifying existing products. Electronics, crafts, tinkering... 
    • Understanding of product style and ergonomics
    • Strong understanding of retail price points and technical capabilities of consumer products
    • Keen familiarity with popular tech culture (gaming, science, computers, internet culture, etc.)

    ​​​PREFERRED QUALIFICATIONS

    • Proficiency in Zbrush and basic Maya skills preferred 
    • Other NURB base program knowledge is a highly desired
    • Experience with 3D printing preferred
    • Patent, Trademark,Copyright and Licensing experience plus 
    • An appreciation for Star Wars, good beer, dogs, monkeys and smoked bbq ribs is a plus!

    ThinkGeek Perks

    Join a close-knit community of curious, passionate, enthusiastic people, obsessed with creating and sharing the most unique and fun product experiences with the world. ThinkGeek offers a competitive benefits package to all full-time employees:

    • Comprehensive benefits plans
    • Generous Paid Time Off Policy
    • 401(k) Plan with Company Match
    • Dog-friendly Office
    • ThinkGeek Employee Discount

    About ThinkGeek

    ThinkGeek, founded in 1999, is the number one destination in the galaxy for smart products and unique gifts that appeal to the geek community. We're a lean, multi-channel retailer and product-development company manufacturing over 400 exclusive items annually, spanning most consumer products categories and 40+ licenses. We're innovative marketers with a dedicated and passionate fan-base in the millions, and we're a member of the Game Stop family since 2015.

    Our mission is to create a world where everyone can embrace their inner geek and connect with one another. We are obsessed with creating and sharing unique and authentic product experiences that stimulate our fans' imaginations and fuel their geek core.

    No third party submissions, please!

    Apply for the Industrial Designer position

    Manager of Analytics

    SUMMARY

    We are seeking a Manager of Analytics to lead all customer and site analytics in order to gain deeper insights into our customers, maximize profitability, drive customer loyalty, and optimize promotional strategies. If you get excited about big data and catch yourself thinking about testing hypotheses in the shower, you might belong on our team.

    • E-commerce Site and Business Analytics
    • Adobe Analytics Suite (Omniture/Site Catalyst)
    • Adobe Test and Target
    • Adobe Search and Promote
    • Customer Database Segmentation
    • LTV Analysis
    • Loyalty Program (Geek Points) Analysis

    ESSENTIAL JOB DUTIES AND RESPONSIBILITIES

    • Extract, analyze, manipulate, and synthesize data from a variety of sources to measure and report on online behavior
    • Implement site testing strategy related to site design, functionality enhancements, and the impact of promotions across channels
    • Analyze the impact of email marketing strategies and make actionable recommendations for improvements to segmentation, cadence, and promotional plans
    • Collaborate with site merchandising to understand the impact of product placements, browse methods, and internal search optimization techniques on conversion and sales
    • Manage the implementation and on-going support of the Adobe Suite of Products: Analytics, Test & Target, Search & Promote
    • Own the analysis of lifetime value and performance tracking by customer cohort
    • Develop and distribute daily/weekly/monthly and ad hoc reports and collaborate across departments to fulfill ongoing reporting needs
    • Maintain pulse on latest trends in web measurement strategies and tactics

    BASIC AND PREFERRED QUALIFICATIONS, EDUCATION, AND/OR EXPERIENCE

    • BS degree in statistics, mathematics, business, marketing, computer technology or related field
    • Required:  5 years+ professional experience in an analytically-based role in an Internet environment, preferably with e-commerce experience
    • Thorough understanding of website metrics, data analysis, behavioral analysis, and reporting tools
    • Strong understanding of statistics
    • Understanding of customer profiling and segmentation
    • Must have knowledge of SQL
    • Javascript, HTML, statistical analysis software (e.g. SAS) a plus
    • Deep knowledge of Omniture and experience working with IT to implement and/or update such systems and related tagging
    • Experience working with multivariate testing tools such as Adobe Test & Target
    • Proven track record of delivering complete, accurate, and detailed analysis
    • Exceptional problem solving, business analysis, and quantitative skills
    • Ability to combine strategic and analytical skills with creative and visual skills
    • Excellent written, verbal, and presentation skills

    ThinkGeek Perks 

    Join a close-knit community of curious, passionate, enthusiastic people, obsessed with creating and sharing the most unique and fun product experiences with the world. ThinkGeek offers a competitive benefits package to all full-time employees: 

    Comprehensive benefits plans
    Generous Paid Time Off Policy
    401(k) Plan with Company Match
    Dog-friendly Office
    ThinkGeek Employee Discount

    About ThinkGeek

    ThinkGeek, founded in 1999, is the number one destination in the galaxy for smart products and unique gifts that appeal to the geek community. We're a lean, multi-channel retailer and product-development company manufacturing over 400 exclusive items annually, spanning most consumer products categories and 40+ licenses. We're innovative marketers with a dedicated and passionate fan-base in the millions, and we're a member of the Game Stop family since 2015.

    Our mission is to create a world where everyone can embrace their inner geek and connect with one another. We are obsessed with creating and sharing unique and authentic product experiences that stimulate our fans' imaginations and fuel their geek core.

    No third party submissions, please!

    Apply for the Manager of Analytics position

    Product Development Manager

    ThinkGeek is looking for a Product Development Manager to help get licensed products made and into the hands of adoring fans. If you have product management experience paired with a love of Star Wars, Star Trek, Game of Thrones, Nintendo, Capcom, Blizzard, Marvel, and Pokémon, we may have the dream job you’re looking for.
    You’d be working within our GeekLabs department, which invents, designs, and develops custom products for sale via multiple channels, including thinkgeek.com, mass market, and Game Stop / ThinkGeek brick & mortar stores. Product categories range from electronics to toys, apparel & accessories, and kitchen gadgets & appliances.  

    Please note:  This is not an IT or DOD Project Manager position.  We are looking for someone with end-user consumer product development experience preferably in toys or licensed collectibles.


    What you’d be doing:

    • Managing multiple projects / production schedules simultaneously 
    • Identifying, tracking, and reporting meaningful performance/progress metrics of projects
    • Preparing project status, risk, and issue reports and tracking project metrics and trends
    • Ensuring that the delivered project remains within budget, is delivered on time, and achieves quality criteria
    • Working with internal and external resources including overseas vendors 

    What are we looking for?

    • 3-5 years project management experience
    • Bachelor’s Degree in Project Management, Business Administration, Logistics, or other relevant field Experience in the development of custom manufactured retail products an advantage 
    • Detail oriented with strong problem solving, organizational, and team working skills
    • Excellent vendor relationship management skills
    • Interest and knowledge of pop culture, geeky TV & movies, and games is a plus
    • Solid Microsoft Office Suite skills 
    • Excellent verbal and written communication skills and the ability to present information clearly and concisely
    • Experience with Licensor approval systems

    ThinkGeek Perks

    Join a close-knit community of curious, passionate, enthusiastic people, obsessed with creating and sharing the most unique and fun product experiences with the world. ThinkGeek offers a competitive benefits package to all full-time employees:

    • Comprehensive benefits plans
    • Generous Paid Time Off Policy
    • 401(k) Plan with Company Match
    • Dog-friendly Office
    • ThinkGeek Employee Discount

    About ThinkGeek

    ThinkGeek, founded in 1999, is the number one destination in the galaxy for smart products and unique gifts that appeal to the geek community. We're a lean, multi-channel retailer and product-development company manufacturing over 400 exclusive items annually, spanning most consumer products categories and 40+ licenses. We're innovative marketers with a dedicated and passionate fan-base in the millions, and we're a member of the Game Stop family since 2015.

    Our mission is to create a world where everyone can embrace their inner geek and connect with one another. We are obsessed with creating and sharing unique and authentic product experiences that stimulate our fans' imaginations and fuel their geek core.

    No third party submissions, please!

     

    Apply for the Product Development Manager position

    Quality Assurance Engineer

    ThinkGeek is looking for a Quality Assurance Engineer to be responsible for the testing and validation of all bug fixes and site enhancements for our site. We're looking for someone who works well independently and in an Agile team environment.  This Engineer will be responsible for the testing and validation of all bug fixes and site enhancements for ThinkGeek; conducting first line triage on all new bugs and feature requests; monitoring incoming communication to the development team to detect emergencies; gathering business owner approvals; documenting testing and workflow processes. 

    Key Responsibilities

    • Perform functional, integration, and regression testing of all bug fixes, as well as minor and major site enhancements
    • Identify, report on, and verify bugs
    • Work closely with business owners to initially determine severity of bug reports and new feature enhancements before assigning them to the correct manager for resolution
    • Follow up with business owners after issues have been fixed, to validate the solution satisfies requirements
    • Detect potential emergencies by verifying issues reported in all forms of department-wide communication
    • Create data dictionaries, workflow and database diagrams
    • Create UML process diagrams for functional workflows
    • Wearer of many hats

    Education & Experience Requirements

    • BS in Computer Science or related discipline or the equivalent experience
    • 2-5 or more years of software testing experience with a deep understanding of QA processes
    • Experience writing/building automated tests is required, preferably with an application such as Selenium
    • Excellent verbal and written skills required
    • Basic knowledge of SQL for data validation is required
    • Working knowledge of UNIX/Linux, preferably with bash experience
    • Experience with bug tracking systems
    • Knowledge of UML
    • Familiarity with object-drawing software, such as Visio or UMLet
    • Experience with load and performance testing preferred
    • Possess solid understanding of web based technology, and their testing requirements including cross-browser, cross-platform and secure coding (OWASP) testing.
    • A solid understanding of quality assurance as part of the development process
    • Detail oriented and a problem solver
    • Proficient ability to communicate effectively with others using written and spoken English including the ability to provide clear, constructive feedback to team members
    • Excellent verbal and written communication skills
    • Prior development experience is a plus

    ThinkGeek Perks:

    Join a close-knit community of curious, passionate, enthusiastic people, obsessed with creating and sharing the most unique and fun product experiences with the world. ThinkGeek offers a competitive benefits package to all full-time employees: 

    • Comprehensive benefits plans
    • Generous Paid Time Off Policy
    • 401(k) Plan with Company Match
    • Dog-friendly Office
    • ThinkGeek Employee Discount

    About ThinkGeek

    Since 1999, ThinkGeek has been creating a world where everyone can express and celebrate their inner geek, turn their interests into passions, and connect with one another. We are obsessed with creating and sharing unique and authentic experiences that stimulate our fans' imaginations and fuel their geek core. We believe there is geek in everyone and invite you to...Join in. Geek out

    Geeknet, which owns and manages ThinkGeek.com and ThinkGeek Solutions, is an equal opportunity employer, and does not discriminate on the basis of race, gender, age, national origin, religion, physical or mental disabilities, marital status, sexual orientation or any other unlawful basis.

    Apply for the Quality Assurance Engineer position

    ThinkGeek Store (Seattle, WA)

    Are you a geek?  Join In. Geek Out. Change the World.

    Check out this great ThinkGeek Store opportunity!

    ThinkGeek is obsessed with creating and sharing unique and authentic product experiences that stimulate our fans' imaginations and fuel their geek core.

    Opportunities

    • Supreme Geek (Store Manager)
    • First Geek Officer (Assistant Store Manager)
    • Lead Geek Specialist (Shift Manager)
    • Geek Specialist (Sales Associate)

    ​Qualifications

    • High school diploma or GED
    • Must be at least 18 years old
    • At least 6 months of work experience
    • Previous retail or customer service experience preferred

    Benefits
    ThinkGeek offers a comprehensive benefits plan, associate discounts, tuition reimbursement, casual and fun work environment that offers challenging assignments.
    E-mail resumes to swilson@thinkgeek.com

    An Equal Opportunity Employer

    Apply for the ThinkGeek Store (Seattle, WA) position

    Wholesale Key Account Manager

    SUMMARY

    ThinkGeek is looking for a fantasmic Wholesale Key account Manager who will identify opportunities to expand retail placement of ThinkGeek products, and assist in the development of creative merchandising programs using corrugate displays, endcap promotions, and pallet programs. You will be leading cross-functional teams, strategically anticipating sales trends, and creating profitable sales relationships with our customers.  You’ll need to be a self-starter who welcomes both accountability and responsibility for achieving challenging goals.  Your outcomes will be highly visible, requiring strong self-motivation and initiative.  Come join the team!                                                                                                                                                                Join in. Geek out. 

    ESSENTIAL JOB DUTIES AND RESPONSIBILITIES 

    • Drive sustainable sales growth in assigned accounts and industries by creating, implementing and evaluating sales strategies and identifying opportunities to expand retail placement of ThinkGeek products
    • Assist in developing creative merchandising programs using corrugate displays, endcap promotions, and pallet programs. 
    • Lead cross-functional teams, strategically anticipate sales trends, and create a profitable sales relationships with customers
    • Monitor ROI and drive sales strategies from concept through implementation by working cross functionally
    • Assume accountability and responsibility for achieving challenging goals
    • Solicit, share, and respond to customer feedback
    • Manage contracted Sales Reps in assigned region
    • Foster, build and maintain strong relationships
    • Proactively acquire and maintain toy industry knowledge
    • Present a positive, dependable and reliable corporate image to the customer
    • Develop and present strategic recommendations to management for review and approval
    • Stay abreast of job-related trends and developments across the industry 

    BASIC AND PREFERRED QUALIFICATIONS (EDUCATION and/or EXPERIENCE)

    • Minimum of 5-8 years successful sales experience preferably in the Toy and Gift industry
    • BA/BS degree, preferably in Business Administration, Marketing, or Sales
    • Demonstrated ability to drive sales through mutually beneficial marketing efforts
    • Excellent interpersonal, problem solving, and strategic planning skills to coordinate tasks cross-functionally
    • Demonstrated ability to work in a fast paced environment with aggressive deadlines
    • Exceptional ability to communicate clearly and articulately 
    • Demonstrated high level of motivation, energy, dedication, focus and optimism
    • Ability to discern and determine how to best allocate time and resources to achieve results

    ThinkGeek Perks 

    Join a close-knit community of curious, passionate, enthusiastic people, obsessed with creating and sharing the most unique and fun product experiences with the world. ThinkGeek offers a competitive benefits package to all full-time employees: 

    Comprehensive benefits plans
    Generous Paid Time Off Policy
    401(k) Plan with Company Match
    Dog-friendly Office
    ThinkGeek Employee Discount

     About ThinkGeek

    Since 1999, ThinkGeek has been creating a world where everyone can express and celebrate their inner geek, turn their interests into passions, and connect with one another. We are obsessed with creating and sharing unique and authentic experiences that stimulate our fans’ imaginations and fuel their geek core. We believe there is geek in everyone and invite you to…  Join in. Geek out. 

    Geeknet, which owns and manages ThinkGeek.com and ThinkGeek Solutions, is an equal opportunity employer, and does not discriminate on the basis of race, gender, age, national origin, religion, physical or mental disabilities, marital status, sexual orientation or any other unlawful basis.

    Apply for the Wholesale Key Account Manager position