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Jobs @ ThinkGeek

ThinkGeek is hiring! w00t! Open positions are detailed below. Don't be shy, if you've got the skills and want to work hard and have fun with a bunch of geeks and their dogs, we want to hear from you!

Current Open Positions

    E-Commerce Marketing Manager, Marketplace Development

    ThinkGeek, the premier e-tailer serving the global geek community (Internet Retailer #185), is seeking an E-Commerce Manager, Marketplace Development to launch and manage third-party marketplace channels.

    Reporting to the Senior Director of Digital Marketing, the E-Commerce Manager will be responsible for maximizing sales through eBay initially with the potential to expand to other marketplaces. The successful candidate has impeccable project management skills and is experienced at driving operational excellence in a digital environment.

    The E-Commerce Manager will launch the marketplace before the holiday season of 2014 in coordination with internal and external partners and then excel at the daily management of product feeds and listings, marketing campaigns, coordination with customer service, and analysis of customer purchase behavior. The successful candidate is comfortable in a fast-paced environment and manages high-volume work with impeccable accuracy. Above all, they are driven by the opportunity to own and manage the sales for a new channel.

    Responsibilities

    • Work with internal IT and creative resources, build and launch eBay storefront for ThinkGeek
    • Using third-party software, effectively manage listings and product feed to ensure accurate listings with a high potential to appear in relevant search results on eBay
    • Coordinate closely with merchandising and inventory to implement pricing strategy effectively and drive conversion.
    • Read and react to business on a daily basis, including but not limited to implementing changes to product titles, descriptions, and pricing
    • Maximize reach within eBay by utilizing all available marketing tools
    • Utilize Daily Deals to drive traffic and conversion for key listings
    • Coordinate with Merchandising and Inventory to test clearance-related strategies
    • Develop and manage timely response and/or resolution processes with customer service and social marketing team around marketplace issues related to customer feedback through social media and other channels
    • Provide the Customer Service and Warehouse Operations teams with actionable insights into customer ratings and feedback in order to achieve Top Seller Status for ThinkGeek on eBay
    • Report on daily sales metrics as well as analyze sales patterns by category and top-selling items
    • Work with analytics and customer marketing team to understand the percentage of new customers that come through eBay as well as repeat buyers within eBay and through the ThinkGeek website.

    Skills and Requirements

    • 3-5 years of e-commerce experience in marketing
    • Experience with third-party channels such as affiliate marketing strongly preferred
    • Experience working with third-party marketplace tools such as ChannelAdvisor, Mercent, or Solid Commerce desired
    • Working knowledge of basic e-commerce concepts around the relationship between sales and margin
    • High proficiency with Excel
    • Experience with high-throughput processes where accuracy is critical
    • Excellent skills in collaboration and influence both internally and with external partners
    • Strong communicator and team player.

    About ThinkGeek

    Since 1999, ThinkGeek has been creating a world where everyone can express and celebrate their inner geek, turn their interests into passions, and connect with one another. We are obsessed with creating and sharing unique and authentic experiences that stimulate our fans’ imaginations and fuel their geek core. We believe there is geek in everyone and invite you to… Join in. Geek out. 

    Geeknet, which owns and manages ThinkGeek.com, is an equal opportunity employer, and does not discriminate on the basis of race, gender, age, national origin, religion, physical or mental disabilities, marital status, sexual orientation or any other unlawful basis.

    Apply for the E-Commerce Marketing Manager, Marketplace Development position

    Linux Sr. Systems Administrator

    Are you an experienced Systems Adminstrator with deep Linux skills? Can you explain the different between a hard and softlink and speak on your favorite "flavor" or linux/unix? Then we might have the perfect role for you! ThinkGeek is looking for a Sr. Systems Administrator to be responsible for all systems monitoring applications. The members of our infrastructure support team an integral part of ThinkGeek’s success.  They maintain all technology hardware/software in use at ThinkGeek.

    What you'd be doing: 

    • Configure, manage, and maintain a Linux, Apache, server environment supporting a high volume ecommerce site
    • Monitor performance and resource utilization of physical servers, virtual servers, storage, etc.  Identify resource and performance issues; make and implement recommendations to resolve those issues
    • Configure and manage server management agents and logging
    • Perform basic System Administration functions including: hardware installation, OS installation, OS configuration, Driver updates, Firmware updates, and Patch installation
    • Perform compilation, installation, configuration, and administration functions for Apache web server
    • Work closely with 3rd party hosting providers
    • Manage Security of the Operating Systems
    • Develop documentation on system administration processes and procedures.  Assist in educating others in the IT Department as well as End-users
    • Comply and enforce established security standards to satisfy PCI-DSS requirements
    • Comply with the established computing controls in order to satisfy Sarbanes-Oxley requirements
    • After hours work is occasionally required.  This is estimated at an average of 1-2 hours per week from home.  In addition, the sys admin may be asked to work odd hours or on the weekend as the business requires. 
    • Ability to implement automation tasks in the Unix environment

    What we're looking for:

    • Solid experience managing Linux in a distributed structure is a must
    • Working knowledge of MySQL also required
    • Hardware clustering, load balancing, and virtualization (VM Ware, virtualbox, xen, etc.) are all plusses
    • Experience with perl is preferred
    • Analytical skills and a desire to learn the business processes that they will be supporting  
    • Ability to interact with end business users and application developers

    About ThinkGeek

    Since 1999, ThinkGeek has been creating a world where everyone can express and celebrate their inner geek, turn their interests into passions, and connect with one another. We are obsessed with creating and sharing unique and authentic experiences that stimulate our fans’ imaginations and fuel their geek core. We believe there is geek in everyone and invite you to… Join in. Geek out. 

    Geeknet, owner of ThinkGeek.com and ThinkGeek Solutions, is an equal opportunity employer. We are committed to providing equal opportunity to all applicants and employees in full compliance with all applicable state and federal laws prohibiting discrimination on the basis of race, color, age, sex, religion, national origin, disability, veteran's status, or any other class protected by applicable state or federal law.

    Apply for the Linux Sr. Systems Administrator position

    Packaging Designer

    Are you a Graphic Designer with a love of internet and geek culture? If so, your dream assignment awaits! ThinkGeek is looking for a few graphic designers with packaging experience to help design beautiful homes for the coolest products on the interwebs.

    Most importantly, you'll get to work on some of the top sci-fi and gaming licenses in the world including Star Wars, Star Trek, Doctor Who, Portal, Game of Thrones, Minecraft, and DOTA.

    What we’re looking for:

    • Mad graphic design chops. No fooling!
    • Exceptional typography and logo skills
    • High attention to detail
    • Good knowledge of geek pop culture
    • Self-starter, deadline focused, easy-going personality
    • Expert use of Photoshop and Illustrator
    • A portfolio of your work

    Bonus Points:

    • Exposure to working with brand guidelines
    • Experience with retail packaging

    Our Graphic Designers work out of our Fairfax VA headquarters, Monday-Friday, 40 hours/week. .

    SUPER IMPORTANT! You must submit a portfolio of work to be considered for this position. 

    Geeknet, owner of ThinkGeek.com, is an equal opportunity employer. We are committed to providing equal opportunity to all applicants and employees in full compliance with all applicable state and federal laws prohibiting discrimination on the basis of race, color, age, sex, religion, national origin, disability, veteran's status, or any other class protected by applicable state or federal law.

    Apply for the Packaging Designer position

    Project Manager

    ThinkGeek is looking for a Project Manager to help get licensed products made and into the hands of adoring fans. If you have product management experience paired with a love of Star Wars, Star Trek, Doctor Who, or Game of Thrones, we may have the dream job you’re looking for.

    You’d be working within our GeekLabs department, which invents, designs, and develops custom products for sale primarily on ThinkGeek.com. Product categories range from electronics to toys, apparel, kitchen gadgets and appliances. This is the team that brought the Tauntaun Sleeping bag into existence.  

    What you’d be doing:

    • Working with internal and external resources to ensure on-time delivery of products
    • Preparing project status, risks, and issues reports and track project metrics and trends
    • Ensuring that the delivered project remains within budget, is delivered on time, and achieves quality criteria
    • Understanding the project life cycle and taking responsibility for the full life-cycle of assigned projects
    • Communicating with overseas vendors via e-mail and phone to coordinate projects

    What are we looking for?

    • 3-5 years project management experience
    • Bachelor’s Degree in Project Management, Business Administration, Logistics, or other relevant field preferred
    • Detail oriented with strong organization skills
    • Experience developing custom manufactured retail products a plus
    • Experience with vendor relationship management
    • Interest and knowledge of various geeky TV, movie and games a plus
    • Experience with Microsoft Word and Excel
    • Excellent verbal and written communication skills and the ability to present information clearly and concisely

    About ThinkGeek

    Since 1999, ThinkGeek has been creating a world where everyone can express and celebrate their inner geek, turn their interests into passions, and connect with one another. We are obsessed with creating and sharing unique and authentic experiences that stimulate our fans’ imaginations and fuel their geek core. We believe there is geek in everyone and invite you to… Join in. Geek out. 

    Geeknet, which owns and manages ThinkGeek.com, is an equal opportunity employer, and does not discriminate on the basis of race, gender, age, national origin, religion, physical or mental disabilities, marital status, sexual orientation or any other unlawful basis.

     

     

    Apply for the Project Manager position