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Jobs @ ThinkGeek

ThinkGeek is hiring! w00t! Open positions are detailed below. Don't be shy, if you've got the skills and want to work hard and have fun with a bunch of geeks and their dogs, we want to hear from you!

Current Open Positions

    DMM, Fashion Apparel

    ThinkGeek is looking for a results-oriented, experienced DMM of Fashion Apparel to grow and provide strategic direction for our unique apparel line. This position reports to our VP of Merchandising & Product Development.  

    What you'd be doing: 

    • Planning sales and inventory strategy for the apparel category; creating assortment plans and purchase orders in accordance with fiscal responsibilities and revenue targets
    • Partnering with VP of Planning and Merchandising on planning and executing strategy for managing and growing apparel line
    • Balancing overall inventory levels to achieve highest return on investment
    • Maximizing sales and inventory by managing allocation strategy, consolidation, and model stock levels 
    • Consistently reviewing & reacting to sales performance and selling reports; generating pricing and consolidation directives ensuring greatest sells and margin potential; partnering with Director of Planning on communicating and executing directives
    • Partnering with Sourcing, Product Development, Customer Service and Distribution Center to ensure timely delivery dates; communicating needs/strategies with the operations team
    • Planning and executing pricing strategies for greatest margin potential
    • Selecting products for promotional events and communicating with Marketing and Operations on Event Strategy
    • Developing and mentoring buyers within the Apparel team

    What we're looking for: 

    • 8+ years of prior experience in Fashion Apparel buying
    • Bachelor’s Degree (BA) or equivalent combination of education and experience.
    • Proficient in Microsoft Excel and other relevant Retail applications (Knowledge/experience in AS400 and Island Pacific preferred)
    • Strong analytical skills and ability to multitask
    • Ability to lead, coach and develop staff to improve performance and achieve professional goals
    • Ability to establish and maintain effective relationships with other management staff, employees and others with whom the company conducts business
    • Ability to read, analyze and interpret policies, procedures and other business practices, guidelines and documents
    • Strong verbal and written communication skills
    • Detail oriented
    • Strong knowledge/experience in retail math

    Special Requirements:

    • Minimal travel required (approx. 10%)
    • Attends trade fairs and other relevant industry events
    • Willing and able to work additional hours when needed
    • Bend, lift, open and move product and related office items varying in weight
    • from 1 to 25lbs, depending on need

    ThinkGeek Perks:

    Join a close-knit community of curious, passionate, enthusiastic people, obsessed with creating and sharing the most unique and fun product experiences with the world. ThinkGeek offers a competitive benefits package to all full-time employees: 

    Comprehensive benefits plans
    Generous Paid Time Off Policy
    401(k) Plan with Company Match
    Employee Stock Purchase Plan
    Gym Membership Subsidy
    Dog-friendly Office
    ThinkGeek Employee Discount

    About ThinkGeek

    Since 1999, ThinkGeek has been creating a world where everyone can express and celebrate their inner geek, turn their interests into passions, and connect with one another. We are obsessed with creating and sharing unique and authentic experiences that stimulate our fans’ imaginations and fuel their geek core. We believe there is geek in everyone and invite you to… Join in. Geek out. 

    Geeknet, which owns and manages ThinkGeek.com and ThinkGeek Solutions, is an equal opportunity employer, and does not discriminate on the basis of race, gender, age, national origin, religion, physical or mental disabilities, marital status, sexual orientation or any other unlawful basis.

     

    Apply for the DMM, Fashion Apparel position

    E-Commerce Marketing Manager

    ThinkGeek, the premier e-tailer serving the global geek community, is seeking an E-Commerce Manager, eBay and Marketplace Development to launch and manage third-party marketplace channels.

    Reporting to the Senior Director of Digital Marketing, the E-Commerce Marketing Manager will be responsible for maximizing sales through eBay initially with the potential to expand to other marketplaces. The successful candidate has impeccable project management skills and is experienced at driving operational excellence in a digital environment.

    The E-Commerce Manager will grow the current ThinkGeek eBay store with  daily management of product feeds and listings, marketing campaigns, coordination with customer service, and analysis of customer purchase behavior. The successful candidate is comfortable in a fast-paced environment and manages high-volume work with impeccable accuracy. Above all, they are driven by the opportunity to own and manage the sales for a new channel. 

    Responsibilities

    • Using third-party software, effectively manage product listings and product feeds to ensure accurate listings with a high potential to appear in relevant search results on eBay
    • Coordinate closely with merchandising and inventory to implement pricing strategy effectively and drive conversion.
    • Read and react to business on a daily basis, including but not limited to implementing changes to product titles, descriptions, customer service issues and pricing
    • Maximize reach within eBay by utilizing all available marketing tools
    • Utilize Daily Deals to drive traffic and conversion for key listings
    • Coordinate with Merchandising and Inventory to test clearance-related strategies
    • Develop and manage timely response and/or resolution processes with customer service and social marketing team around marketplace issues related to customer feedback
    • Own customer experience and relationship management on marketplace channels including customer support, daily monitoring of customer feedback, identifying issues,  training customer service representatives, and coordinating with operations teams.
    • Provide the Customer Service and Warehouse Operations teams with actionable insights into customer ratings and feedback in order to achieve Top Seller Status for ThinkGeek on eBay
    • Report on daily sales metrics as well as analyze sales patterns by category and top-selling items
    • Work with analytics and customer marketing team to understand the percentage of new customers that come through eBay as well as repeat buyers within eBay and through the ThinkGeek website.
    • Identify new marketplace and channel opportunities and work with internal teams to launch additional marketplaces

    Skills and Requirements

    • 3-5 years of e-commerce experience in marketing
    • Experience with marketplace channels such as eBay or Amazon
    • Experience working with third-party marketplace tools such as ChannelAdvisorWorking knowledge of basic e-commerce concepts around the relationship between sales and margin
    • High proficiency with Excel
    • Experience with high-throughput processes where accuracy is critical
    • Excellent skills in collaboration and influence both internally and with external partners
    • Strong communicator and team player.

    About ThinkGeek

    Since 1999, ThinkGeek has been creating a world where everyone can express and celebrate their inner geek, turn their interests into passions, and connect with one another. We are obsessed with creating and sharing unique and authentic experiences that stimulate our fans’ imaginations and fuel their geek core. We believe there is geek in everyone and invite you to… Join in. Geek out.

    Geeknet, which owns and manages ThinkGeek.com and ThinkGeek Solutions, is an equal opportunity employer, and does not discriminate on the basis of race, gender, age, national origin, religion, physical or mental disabilities, marital status, sexual orientation or any other unlawful basis

     

    Apply for the E-Commerce Marketing Manager position

    ERP Systems Manager

    The Manager, ERP Systems is directly responsible for the support of our NetSuite implementation.  This entails serving as a liaison between business stakeholder groups and IT, supervising the maintenance activities of the internal analyst team and 3rd party integrators. They are responsible for managing projects involving modifications to the  ERP systems configuration, custom code, workflows, and the business processes they impact. This requires someone that can balance longer duration projects with immediate support needs.

    Key Responsibilities

    • Responsible for requirements gathering, analysis, detailed process flow design, user acceptance testing, and rollout of new and modified feature functionality deployed on the ERP applications. 
    • Interview and resolve issues with stakeholders' business rules, operation's specifications, and interface specification solutions as the initiation point for new technology requests. 
    • Will work closely with both the finance and operations teams to ensure inventory activities are posted in an accurate and timely fashion.
    • Clearly and concisely communicate business requirements to developers; interact with IT Development team through the Scrum process to clarify and resolve any issues.
    • Gather and validate requirements, resulting in detailed business rules, functional requirements, and process design. 
    • Work with technology team to identify system, data, and process dependencies for upstream and downstream application data flow. 
    • Facilitate the communication of new functionality to the broader business groups including Buying and Accounting ensuring all business units are prepared for the changes. 
    • Lead operational support activities, ensuring that the end-to-end business processes are carried out correctly in the system.
    • Create design specs for business logic, screens and feature functionality that are clear and complete; specs shall be used for development, testing, and training . 
    • Will perform application testing prior to rollout as part of the user acceptance phase. 
    • Other duties, responsibilities, and qualifications may be required and/or assigned as necessary.
    • The ERP team is a small group.  This position requires the right blend of people management, process organization, and hands-on support.

    Education & Experience Requirements

    • Bachelors in Accounting, MIS, CIS, or associated discipline or the equivalent experience
    • Minimum of 3 years’ experience with business systems and/or web application analysis with prior experience in ERP software.
    • Strong functional knowledge of Operational Accounting is required
    • Experience with NetSuite ERP is highly desirable
    • Experience with inventory management, distribution operations, and/or ecommerce are all plusses.
    • Must possess strong analytical, interviewing, and creative problem solving skills 
    • Experience with Six Sigma, Kanban, Lean, or other continuous improvement methodologies is required.
    • Strong interpersonal, written, and verbal communication skills  
    • Ability to work in a team environment
    • Ability to communicate with business and technical resources effectively and proactively 
    • Ability to apply technical constraints of the system environments to overall business applications system design

    About ThinkGeek

    Since 1999, ThinkGeek has been creating a world where everyone can express and celebrate their inner geek, turn their interests into passions, and connect with one another. We are obsessed with creating and sharing unique and authentic experiences that stimulate our fans’ imaginations and fuel their geek core. We believe there is geek in everyone and invite you to… Join in. Geek out. 

    Geeknet, which owns and manages ThinkGeek.com and ThinkGeek Solutions, is an equal opportunity employer, and does not discriminate on the basis of race, gender, age, national origin, religion, physical or mental disabilities, marital status, sexual orientation or any other unlawful basis.

     

    Apply for the ERP Systems Manager position

    Quality Assurance Engineer

    ThinkGeek is looking for a Quality Assurance Engineer to be responsible for the testing and validation of all bug fixes and site enhancements for our site. Main responsibilities include conducting first line triage on all new bugs and feature requests; monitoring incoming communication to the development team to detect emergencies; gathering business owner approvals; documenting testing and workflow processes.

    This position reports to our Chief Information Officer, and we're looking for someone who works well independently and in an Agile team environment.

    Key Responsibilities

    • Perform functional, integration, and regression testing of all bug fixes, as well as minor and major site enhancements.
    • Identify report on, and verify bugs.
    • Work closely with business owners to initially determine severity of bug reports and new feature enhancements before assigning them to the correct manager for resolution.
    • Follow up with business owners after issues have been fixed, to validate the solution satisfies requirements.
    • Detect potential emergencies by verifying issues reported in all forms of department-wide communication.
    • Execute manual and automated test plans
    • Document quality assurance practices
    • Report, track and determine priority of reported bugs
    • Other duties as assigned

    Education & Experience Requirements

    • Bachelors in Computer Sciences or associated discipline or the equivalent experience
    • 3+ years of related work experience
    • Experience with automated testing tools, to include Selenium
    • Experience with load and performance testing preferred
    • Basic knowledge of SQL for data validation is required
    • Working knowledge of Linux, Apache, and MySQL is required
    • Experience with mod-Perl is a plus
    • Possess solid understanding of web based technology, and their testing requirements including cross-browser and cross-platform testing.
    • A solid understanding of quality assurance as part of the development process.
    • Detail oriented and a problem solver
    • Excellent verbal and written communication skills
    • Prior development experience is a plus

    ThinkGeek Perks:

    Join a close-knit community of curious, passionate, enthusiastic people, obsessed with creating and sharing the most unique and fun product experiences with the world. ThinkGeek offers a competitive benefits package to all full-time employees: 

    • Comprehensive benefits plans
    • Generous Paid Time Off Policy
    • 401(k) Plan with Company Match
    • Employee Stock Purchase Plan
    • Gym Membership Subsidy
    • Dog-friendly Office
    • ThinkGeek Employee Discount

    About ThinkGeek

    Since 1999, ThinkGeek has been creating a world where everyone can express and celebrate their inner geek, turn their interests into passions, and connect with one another. We are obsessed with creating and sharing unique and authentic experiences that stimulate our fans’ imaginations and fuel their geek core. We believe there is geek in everyone and invite you to… Join in. Geek out. 

    Geeknet, which owns and manages ThinkGeek.com and ThinkGeek Solutions, is an equal opportunity employer, and does not discriminate on the basis of race, gender, age, national origin, religion, physical or mental disabilities, marital status, sexual orientation or any other unlawful basis.

    Apply for the Quality Assurance Engineer position

    Social Media Specialist

    ThinkGeek, the premier e-tailer serving the global geek community (#79 on the Internet Retailer Social Media 500), is seeking a Social Media Specialist to rule the Internets with can’t-put-down-140-character masterpieces, compelling hash-taggery, quick thumbs, and an all-around love for finding and sharing awesomeness.

    Reporting to the Director of Customer Marketing, the Social Media Specialist’s primary responsibility will be managing an editorial calendar and creating daily content--including sweepstakes and polls--for all of ThinkGeek’s social channels. The successful candidate has great social media awareness and insight into the appropriate voice and contextual differences among the key platforms (Facebook, Twitter, Google +, etc).

    The Social Media Specialist must be committed to act as an ambassador of ThinkGeek in all opportunities. He or she must engage our followers authentically with a passion for our products, our brand, and overall geek culture & lifestyle.

    Responsibilities

    • Represents ThinkGeek by executing social media engagement on multiple social media channels to ensure a positive customer experience and support ThinkGeek company goals;
    • Manage daily social media publishing calendar;
    • Develop and bring product story-telling themes to life on social channels to support broad Marketing and Merchandising efforts and drive traffic to ThinkGeek.com;
    • Gather, write, Photoshop, and post/create content for Twitter, Facebook, Google+, Pinterest, and Instagram that creatively communicates ThinkGeek messaging and relevant content;
    • Monitor and participate in online conversations via posts to build brand visibility
    • Write blog posts and help create editorial calendar in collaboration with Editorial team;
    • Create and manage social media contests; 
    • Author, moderate and respond to comments on ThinkGeek.com product pages;
    • Assist in convention planning and outreach onsite, as well as events and meetups at ThinkGeek HQ and local venues as needed; 
    • Provide timely customer service via Twitter, Facebook, Google+, and Pinterest until the organization can support social media via customer service group; ultimately collaborate with customer service to address policies and best practices for social media customer service
    • Be responsible for understanding, analyzing, and delivering monthly reports on metrics of success in ThinkGeek’s social media program.

    Required Skills & Experience

    • Bachelor’s degree required
    • 2 years marketing communications and social media experience
    • Excellent verbal and written communication skills
    • Understands the social media space, including Twitter, Facebook, Google+ and Pinterest; demonstrated creativity and documented immersion in social media
    • Writes clearly and interestingly, for both entertainment and customer service;
    • Juggles tasks and be flexible as priorities change;
    • Uses Photoshop, HTML, Excel, Google docs, and all social media services;
    • Is personable, organized, and helpful in all things, but especially at events and in-person customer interactions; and
    • Understands and keeps up with geek culture.

    ThinkGeek is a small, close-knit group of fun, weird, and enthusiastic people who run one of the most successful niche e-commerce sites on the Internet.  As part of Geeknet, a publicly held company, ThinkGeek employees receive an excellent benefits package while enjoying the benefits of working in an exciting start-up environment in our Fairfax, Virginia office. This posting is for a permanent, full time position in our Fairfax, Virginia office.   

    Geeknet, owner of ThinkGeek.com and ThinkGeek Solutions, is an equal opportunity employer. We are committed to providing equal opportunity to all applicants and employees in full compliance with all applicable state and federal laws prohibiting discrimination on the basis of race, color, age, sex, religion, national origin, disability, veteran's status, or any other class protected by applicable state or federal law.

    Apply for the Social Media Specialist position

    Sr. Accountant

    Geeknet, Inc. (GKNT) is looking for a Senior Accountant candidate with previous public company experience.  The Senior Accountant will be responsible for preparing monthly journal entries, performing reconciliations, and assisting with 10-Q/10-K preparation and financial statement analysis.  This position reports to the Assistant Controller. We are looking for a team player with great interpersonal skills who wants to learn and develop in a growing company.

    Duties and Responsibilities:

    • Compile data, documentation and information in order to prepare monthly journal entries
    • Prepare monthly reconciliations
    • Partnering with Assistant Controller to review journal entries and reconciliations
    • Analyze financial data, financial statements and other reports
    • Documenting new procedures related to the implementation and integration of the company’s ERP system
    • Assist with the preparation of periodic SEC filings (10-Qs, 10-Ks, proxies etc.) including the preparation of detailed supporting work papers and disclosure checklists
    • Prepare audit requests as needed for periodic internal and external audits and reviews
    • Assist with ensuring Sarbanes-Oxley requirements are met and establishing key controls
    • Assist with integration of and creating procedures for inventory of newly acquired subsidiary
    • Other responsibilities and ad-hoc projects as assigned

    Experience:

    • CPA or CPA candidate and Bachelor’s degree in Accounting required with 4-6 years relevant work experience
    • Public Accounting Experience is desired
    • Strong communication skills
    • Advanced experience with Microsoft Excel required
    • Experience with Netsuite is desired

    This position is based out of Fairfax, VA.

    Geeknet, Inc. (NASDAQ: GKNT), is the parent company for ThinkGeek, the premier retailer for the global geek community.  Since 1999, ThinkGeek has sought to provide tech, gadget, and toy-obsessed communities with all the things that geeks crave.  ThinkGeek was founded to serve the distinct needs and interests of technology professionals and enthusiasts and today has grown to become the first choice of innovative and imaginative products that appeal to the geek in everyone.  Would you like to know more?  Check out thinkgeek.com

    Geeknet, owner of ThinkGeek.com and ThinkGeek Solutions, is an equal opportunity employer. We are committed to providing equal opportunity to all applicants and employees in full compliance with all applicable state and federal laws prohibiting discrimination on the basis of race, color, age, sex, religion, national origin, disability, veteran's status, or any other class protected by applicable state or federal law.

    Apply for the Sr. Accountant position

    Supply Chain Analyst

    Are you an analytic geek?  Is your idea of fun jumping into a pile of raw data, generating information that can be understood by mere mortals and then using your Spidey sense to provide advice and insight about the probable effects of a recommended course of action?

    If so, ThinkGeek Overlords want to speak with you.

    We are seeking an e-Commerce Supply Chain Operations Analyst who will be responsible for managing a variety of tasks relating to the analysis and management of inventory, fulfillment, and transportation operations . This position reports to our Sr. Director of Fulfillment & Retail Warehouse Operations.  

    Specific responsibilities include:

    • Measure performance of key suppliers within ThinkGeek’s supply chain, focusing on transportation and fulfillment partners and recommend solutions to improve efficiency and drive continuous improvement
    • Maintain ownership of managed inventory; conduct analysis of current and future inventory
    • Recommend, develop, coordinate, and communicate operational models and  plans cross-functionally within ThinkGeek as well as with key suppliers including 3PL’s, transportation, and indirect supply companies
    • Coordinate and report DC inventory management receipts and cycle counts results with stakeholders
    • Build and maintain weekly-monthly scorecard metrics on key suppliers for volume, cost, quality, and speed
    • Develop “Framework”  on key issues and identify possible solutions and recommended path forward
    • Identify and lead continuous improvement projects in inventory, fulfillment and transportation operations
    • Develop and maintain project plans and progress for key department initiatives
    • Develop RFP’s,  benefits cases , and perform ad-hoc reporting as necessary
    • Work cross functionally and collaboratively with partners in IT, Customer Care, Finance, Merchandising, and Marketing

    Required:

    • BS Industrial Engineering, Logistics, Supply Chain, or Business
    • 3-5 years’ experience in retail distribution, transportation, or supply chain operations or equivalent combination of skills and experience
    • Experience performing reconciliation on, researching, and tracking inventory in a distribution center 
    • E-commerce experience preferred
    • Excellent communication  and collaboration skills
    • Self- starter with a positive and proactive attitude on a daily basis
    • Strong analytical and detail-oriented aptitude; ability to compile, analyze, and model large amounts of data from various sources
    • Excellent MS-Office skills (Excel and Powerpoint)
    • Willingness to accept challenges, grow , and  work within a collaborative environment

    ThinkGeek is a small, close-knit group of fun, weird, and enthusiastic people who run one of the most successful niche e-commerce sites on the Internet.  As part of Geeknet, a publicly held company, ThinkGeek employees receive an excellent benefits package while enjoying the benefits of working in an exciting start-up environment in our Fairfax, Virginia office. This posting is for a permanent, full time position in our Fairfax, Virginia office.   

    Geeknet, owner of ThinkGeek.com and ThinkGeek Solutions, is an equal opportunity employer. We are committed to providing equal opportunity to all applicants and employees in full compliance with all applicable state and federal laws prohibiting discrimination on the basis of race, color, age, sex, religion, national origin, disability, veteran's status, or any other class protected by applicable state or federal law.

     

    Apply for the Supply Chain Analyst position