Jobs @ ThinkGeek

ThinkGeek is hiring! w00t! Open positions are detailed below. Please e-mail your resume to us at the address listed in the job description. Text, HTML and PDF formats are preferred. Don't be shy, if you've got the skills and want to work hard and have fun with a bunch of geeks and their dogs, we want to hear from you!

Current Open Positions:

E-Commerce Merchandising Intern

ThinkGeek is a small, close-knit group of fun, weird, and enthusiastic people who run one of the most successful niche e-commerce sites on the Internets.

ThinkGeek is looking for an E-commerce Merchandising Intern to help the Merchandising team in various capacities to drive sales and accurately represent the ThinkGeek brand. This is a hands-on, paid internship ($12-15/hour, depending on experience) lasting up to 6 months, and can be part-time or full-time.

What you would be doing:

  • Help merchandise ThinkGeek's unique product lines according to strategy, plan, and calendar
  • Assist in developing online promotional campaigns
  • Help compile and analyze web analytics, site performance, and customer data to identify merchandising opportunities
  • Help maintain product database and work closely with Merchants to maintain optimal product assortments and online launch scheduling
  • Assist in tracking featured and top products to ensure positive in-stock positions
  • Other duties as assigned

We are looking for candidates with the following experience:

  • Currently pursuing or recently graduated with Associate's or Bachelor's degree in Merchandising, Product or Inventory Management, or other related program
  • Familiarity with Internet culture, gaming, comics, manga, sci-fi, etc.
  • Strong spreadsheet and word processing skills required
  • Excellent work ethic
  • Highly detail oriented and organized

Interested? Please submit your resume and cover letter. And since you've read this far, we should tell you a secret: we won't look at any resumes that don't include a solid cover letter. We take writing, personality, and attention to detail very seriously. Good luck!

This position is based out of Fairfax, VA.

Geeknet is an equal opportunity employer. We are committed to providing equal opportunity to all applicants and employees in full compliance with all applicable state and federal laws prohibiting discrimination on the basis of race, color, age, sex, religion, national origin, disability, veteran's status, or any other class protected by applicable state or federal law.

Apply for the E-Commerce Merchandising Intern position

Director of Digital Marketing

ThinkGeek.com, one of the most successful niche E-Commerce Sites (Internet Retailer #175) and the premier retailer serving the global geek community, is seeking a Director of Digital Marketing to drive customer acquisition and expand online sales through multiple external channels as well as the ThinkGeek Website.

Reporting to the Chief Marketing Officer, the successful candidate is an expert at driving scalable growth while optimizing programs across multiple channels and hitting strict ROI targets. The Director is responsible for all external channels including SEM, affiliate marketing, re-targeting and display marketing, and partnerships. He/she also owns website marketing and promotions for the ThinkGeek Website, SEO, and the Geek Points loyalty program. The Director must have a strategic vision along with the ability to deliver on monthly and weekly sales goals.

RESPONSIBILITIES

  • Maximize online revenue and new customer acquisition from core external channels, paid search and affiliate marketing, while continuing to test and expand retargeting and display advertising
  • Effectively manage small internal team and outside vendors/agencies
  • Continue to expand non-brand SEM—both PLAs and keywords--while managing spend ratios to both sales and margin; maintain brand performance
  • Collaborate with search agency to expand paid search as well as explore opportunities to improve SEO
  • Develop and implement a strategic overhaul of the affiliate marketing channel, including a review of offer strategy, commissions, state tax laws, and partnership mix (e.g. content sites, coupon sites, etc.)
  • Partner with Customer Marketing team to align on engagement of new customers acquired through external channels
  • Analyze efficacy of current Geek Points loyalty program and evaluate changes to improve sales, cost efficiency, and customer experience
  • Work in close collaboration with Merchandising and Operations teams to align site marketing strategy with product launches, inventory strategies, and the business' overall promotional cadence
  • Partner with Analytics and User Experience on site testing and reporting as well as on reporting for channel results
  • Lead setting up and testing of online promotions for all channels, including coupons and on-site offers (e.g. Free Shipping thresholds)
  • Optimize Adobe Search and Promote to improve the efficacy of internal search and increase conversion
  • Works closely with Retention Marketing to maintain a consistent presentation of the brand in line with senior management's expectations
  • Continuously review and recommend new marketing and audience opportunities to add to the Marketing tool box
  • Manage external Product Feeds and Comparison Shopping Engine relationships

REQUIREMENTS

  • Min 7 years of online customer acquisition experience with multiple disciplines
  • Retail e-commerce marketing experience required
  • Deep expertise in paid search required; additional experience with SEO preferred
  • Significant Affiliate program experience
  • Strong analytics, accurate forecasting ability, experience with a/b testing, and a drive to achieve results; experience with Omniture a plus
  • Experience managing and growing exceptionally talented peopleExcellent communication, presentation, people leadership, and collaboration skills
  • Bachelor's Degree
  • An understanding of Internet & Geek Culture preferred
  • A competitive drive to get high score every time you drop a quarter into the slot.

This position is based out of Fairfax, VA.

Geeknet is an equal opportunity employer. We are committed to providing equal opportunity to all applicants and employees in full compliance with all applicable state and federal laws prohibiting discrimination on the basis of race, color, age, sex, religion, national origin, disability, veteran's status, or any other class protected by applicable state or federal law.

Apply for the Director of Digital Marketing position

Front-End UI/UX Designer

The ThinkGeek UX Overlords are seeking a Front-End UI/UX Designer to maximize ThinkGeek Awesomeness™ and contribute to our outstanding online customer experience. We are looking for a creative and energetic individual deeply immersed in User Centered Design who understands how to wear the multiple hats of front-end web work to help create swoon-worthy experiences with a customer-centric focus. If you're a passionate geek, deeply-rooted in internet and geek culture with all these qualities, you'd better apply now!

As a candidate, you must be able to work well in multi-disciplinary groups including technical, business, design, operations and customer experience. You should be comfortable working in an environment that feels like a startup, but is also a mature, widely known leader in the eCommerce space. You should like to have fun, dress casually, test out gadgets and toys on occasion, play with dogs and work really hard.

You should:

  • Design clean, fresh and current user interfaces regardless of device (mobile/desktop/tablet/etc.).
  • Develop organized, standards-compliant front-end code.
  • Be knowledgeable and excited about the future of HTML5 and CSS3, and be able to write cross-browser-friendly code by hand.
  • Know your way around project management, including juggling multiple parts of a project and keeping up to date with all the moving parts.
  • Be able to speak the language of back-end engineers, internal business clients and our customers.
  • Be proactive.
  • Understand customer needs and work with team members to design device-agnostic online user experiences.
  • Know where all the magic whistles are in Super Mario Bros. 3.

The kinds of things you'll likely do in this position:

  • Collaborate with, and support the Customer Experience team to execute both large and small-scale projects in a timely and efficient manner.
  • Use HTML, CSS, and JS to develop new pages, templates, and site content to continuously improve the ThinkGeek site experience.
  • Execute day to day tasks and content updates to keep the site fresh.
  • Assist in the building and launching of landing pages and site-wide promotions.
  • Help the optimization team conduct on-site testing and conversion optimization through installing A/B and Multivariate tests.
  • Assist with user research and data collection as needed (site heat maps, site metrics via Omniture, surveys, etc.)
  • Help identify opportunities to improve the usability of customer interactions.
  • Work with other visual designers, web developers, and programmers to achieve strong visual and technological solutions without sacrificing user experience.

Skills and Experience:

  • Bachelor's degree in a related field
  • 3-5 years of web design / front-end development experience.
  • Strong HTML, CSS, and JS knowledge
  • Visual design experience a must
  • Experience in a fast-paced, retail eCommerce environment preferred
  • Experience with Agile development methodology
  • Experience with standard design, documentation, and web analytics tools (Adobe, etc.)
  • Keen sense of customer experience and customer needs
  • Experience working on transactional Web sites or software applications is preferred
  • Strong analytical and problem-solving skills
  • Attention to detail
  • Excellent communication skills (both verbal and written)
  • Extreme Geeky Awesomeness™ and the desire to geek out with peers that "get" you.

ThinkGeek is a small, close-knit group of fun, weird, and enthusiastic people who run one of the most successful niche eCommerce sites on the Internets (IR #175). As part of Geeknet, a publicly held company, ThinkGeek employees receive an excellent benefits package while enjoying the benefits of working in an exciting start-up environment in our Fairfax, Virginia office.

Please note, this posting is for a permanent, full time position in our Fairfax, Virginia office. Only local applicants or those willing to relocate will be considered. No outsourcing or freelance positions for this job will be considered. Thanks for asking!

Geeknet is an equal opportunity employer. We are committed to providing equal opportunity to all applicants and employees in full compliance with all applicable state and federal laws prohibiting discrimination on the basis of race, color, age, sex, religion, national origin, disability, veteran's status, or any other class protected by applicable state or federal law.

Apply for the Front-End UI/UX Designer position

Product Photographer

ThinkGeek.com, one of the most successful niche E-Commerce Sites (Internet Retailer #175) and the premier retailer serving the global geek community, is seeking a Product Photographer with strong Photoshop skills in order to showcase its awesome products. The photographer will also assist our Lead Photographer on planning photo shoots, particularly on our exclusive Geek Labs products. We are a small, creative and efficient team that does a lot with little, all while having fun. Our work has been shown in Gizmodo, CNET, Engadget, Mashable, Family Circle, Men's Journal, and more!

What you'll be doing:

  • Produce high volume, high quality product shots and lifestyle images—you'll shoot ThinkGeek products in inspiring, fun, and informative ways
  • Ensure that product photography and composite work showcases the unique ThinkGeek brand
  • Support lead Photographer in coming up with a photo strategy for our expanding apparel category
  • Retouch photos and execute composite work for more complex shots

What you are:

  • Expert in digital photography and retouching in Adobe Photoshop
  • At least 2 years of photography experience (SLR Digital Cameras)
  • Have an aesthetic that is fun, playful, witty, yet clean and simple
  • Product photography and studio experience required; skilled at telling a story with a photo
  • Experience designing & setting up various types of studio lighting
  • Experience creating product animations for web use (animated gif)
  • Excellent file organization skills required
  • Must be able to work on deadlines (and maybe even beat them!)
  • Excellent communication skills and willingness to be given creative direction when necessary
  • Pluses include portrait/model photography (particularly with apparel), Photoshop cutouts, photo compositing, video shooting and editing experience, graphic design, HTML and Web design.
  • Familiar with Internet and Geek culture (gaming, comics, science, manga, etc.)

This position is based out of Fairfax, VA.

Geeknet is an equal opportunity employer. We are committed to providing equal opportunity to all applicants and employees in full compliance with all applicable state and federal laws prohibiting discrimination on the basis of race, color, age, sex, religion, national origin, disability, veteran's status, or any other class protected by applicable state or federal law.

Apply for the Product Photographer position

Site Marketing Manager

ThinkGeek is seeking a results-oriented Site Marketing Manager to drive site conversion and sales by maintaining and merchandising products, categories and promotions on ThinkGeek.com to maximize conversion. The Site Manager will also coordinate efforts between marketing, merchandising, and replenishment to feature and promote specific items and categories across the site.

Not familiar with our style of geek retail? Here's a bit more about ThinkGeek:

ThinkGeek is a small, close-knit group of fun, weird, and enthusiastic people who run one of the most successful niche e-commerce sites on the Internet. ThinkGeek is ranked #175 in the Internet Retailer top 500 and has been profiled or mentioned in Business Week, Wired Magazine, The New York Times, Good Morning America, The Today Show, and more. As part of Geeknet, a publicly held company, ThinkGeek employees receive an excellent benefits package while enjoying the benefits of working in an exciting start-up environment in our Fairfax, Virginia office.

Duties of this position will include the following:

Site Marketing:

  • Responsible for the overall site marketing of ThinkGeek.com including the creation and curating of categories, interests, and landing pages.
  • Work closely with merchandising and replenishment to make sure the latest products are prominently featured. Assure proper visibility for existing product and rotate items based on input from replenishment.
  • Develop new categories in conjunction with marketing and merchandising.
  • Plan, coordinate, and communicate site promotions across all site assets including Carousels, categories, banners, etc.
  • Merchandise cart upsells, gift guides, interests, etc.
  • Work closely with UX team to ensure the quality and performance of on-site search engine.
  • Request and review site creative such as carousels and banners. Work closely with marketing to mirror promotion schedules.
  • Use Omniture and other site analytics to guide strategies and improve performance.
  • Create and execute site promotions tests.
  • Deliver regular reporting on key site merchandising components: homepage, categories, cart upsells, etc.
  • Curate interests, landing pages, gift guides and categories in an effort to increase product sales. Maintain and analyze homepage, site-wide banners, and other site placements to drive traffic and sales. Optimize internal search.

Promotion Management

  • Develop and communicate schedules for site promotions.
  • Set up and test all site promotions and coupons
  • Primary point person for coordinating site promotions between replenishment and marketing.
  • Handle development of on-site promotional calendar, works with replenishment to establishing pricing and launch times; keep marketing informed of timing for promotion launches and requests creative.
  • Set up and execute item specific promotions in conjunction with marketing and replenishment.
  • Report on performance of site promotions in regular communications.

Qualifications

  • BS degree in Marketing with minimum 3-5 years of e-commerce experience in marketing or merchandising
  • Familiarity with Internet and geek culture preferred
  • Proficiency in web analytics and Excel
  • Experience working with merchandising and executing Web promotions
  • Omniture or Google Analytics experience preferred
  • Basic HTML skills.
  • Adobe Search and Promote experience is a plus
  • Strong communicator and team player.

This posting is for a permanent, full time position in our Fairfax, Virginia office. Only local applicants or those willing to relocate at their own expense will be considered.

Geeknet is an equal opportunity employer. We are committed to providing equal opportunity to all applicants and employees in full compliance with all applicable state and federal laws prohibiting discrimination on the basis of race, color, age, sex, religion, national origin, disability, veteran's status, or any other class protected by applicable state or federal law.

Apply for the Site Marketing Manager position

Senior Perl Developer

We're looking for a sharp and passionate software engineer to join our team that builds and maintains ThinkGeek's highly-successful custom e-commerce platform.

US Citizenship or Green Card required. Telecommuting is not available. This is a full time position in our Fairfax, VA office.

Founded in 1999, ThinkGeek is a close-knit group of fun and enthusiastic people who invent the coolest geek gadgets, such as the iCade, the playable electronic guitar t-shirt, and the taun-taun sleeping bag.

Much of our software is developed in-house, so projects will run a wide gamut of business areas (accounting to warehouse management, and everything in between). Development will be on an existing suite of software, so the ability to adapt to and extend an existing architecture is a must.

Main job responsibilities:

  • Develop highly-scalable and secure web applications designed to satisfy and engage both internal and external customers.
  • Create and maintain a variety of technologies from AJAX based user interfaces to third-party XML business integration feeds.
  • Participate in requirements and specifications gathering processes.
  • Develop tests, predict areas of risk, and coordinate with our QA staff to achieve the best blend of error prevention and error detection possible.
  • Take ownership of your projects from planning to stakeholder happiness.

Skills & Experience:

  • 5+ years professional programming experience with Perl 5; Experience with Perl Best Practices and PerlCritic; Experience or familiarity with the following modules: Try::Tiny, Class::Load, XML::LibXML, Test::More, Test::Exception; Experience with creating unit tests.
  • 4+ years professional experience working with relational databases (SQL), MySQL a plus in a highly transactional environment.
  • General experience with MVC patterns, ORMs, Web Services (client/servers).
  • HTML and CSS skills to create templates for web.
  • Experience with (and troubleshooting) Javascript (jQuery specifically) for DOM manipulation and AJAX interactions.
  • Ability to comprehend and implement complex business requirements in an exacting manner.
  • Effectively able to handle multiple priorities and manage time efficiently to deliver projects of varying size.
  • Must have excellent communication skills both written and oral. Active listening is key as we seek to understand others' views.

For bonus points:

  • Experience with Agile software development practices (e.g. Scrum, Lean/Kanban).
  • Experience with Template Toolkit.
  • Ability to train/mentor junior developers.
  • Experience developing automated functional and performance testing suites
  • Linux knowledge.
  • E-commerce experience.
  • Published CPAN modules.
  • Experience with a common Perl web framework, such as Catalyst, Dancer, or Mojolicious.

Apply for the position

Graphic Illustrator Intern

ThinkGeek is looking for a dynamic graphic illustrator intern with pop-culture sensibilities and wicked cool design styling.

The illustrator we are seeking will do sketches and illustrations of possible designs for plastic toy products, create decals or artwork to be applied to custom products and do amazing t-shirt designs. We're looking for someone who understands Geek culture and gets passionate about product, style and design.

ThinkGeek owns some of the hottest product & apparel licenses in geekdom. You'll enjoy expanding your design portfolio working on properties from Star Wars, Minecraft, Doctor Who, Aliens, Portal, Star Trek, Firefly, etc.

Please keep in mind you will be working with a tight knit team of high-performers under possibly difficult deadlines. We need someone with a fun easy-going personality and strong work ethic who takes complete ownership and receives creative freedom in return.

Requirements:

  • Must be a self-starter, able to manage yourself and keep organizational track of whatever is thrown your way.
  • Manages direction well. Takes creative criticism and refines designs incorporating outside feedback.
  • Executes on project design and styling as directed.
  • Contemporary design skills showing sensibility for modern urban styling.
  • Good illustration skills with various style possibilities. Concept designs, urban, fantasy, comic, etc.
  • Good perspective illustration skills. Can draw a simple turn-around of a 3D object relatively accurately.
  • Expert proficiency in the Adobe suite including Illustrator, and Photoshop.
  • Familiarity with Internet culture, gaming, comics, D&D, sci-fi, etc.
  • Neat, timely delivery of projects on deadline.
  • We are NOT looking for a web designer. This is print based design and illustration.

Other desired skills: (not required, but very nice to have)

  • Digital photography and photo retouching
  • Typography and Logo Design
  • Ability to sketch an identifiable Boba Fett in < 60 seconds

Salary and Hours:

  • Paid internship at $10 - $15 per hour depending on qualifications
  • 20 - 40 hours per week
  • Flexible schedule depending on class workload or other personal constraints
  • 3 month initial term. Extends to 6 months depending on individual performance and company needs / budget constraints.

Apply for the position