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Jobs @ ThinkGeek

ThinkGeek is hiring! w00t! Open positions are detailed below. Don't be shy, if you've got the skills and want to work hard and have fun with a bunch of geeks and their dogs, we want to hear from you!

Current Open Positions

    Director of Licensing

    ThinkGeek is looking for an experienced Director of Licensing to manage and grow our merchandise licensing program, focusing on strategic planning, business development, and vendor relationship management.   This position reports to the VP of Merchandising and Product Management.

    What you will be doing:

    • Developing brand-aligned licensing strategy to meet and exceed revenue targets.
    • Researching brands, products, and companies to indentify and assess new licensing program opportunities and partners.
    • Maintaining and growing existing relationships. 
    • Negotiate and review business terms and contracts, partnering with Legal to finalize.
    • Partnering with Custom Manufacturing Team to review and approve product design for merchandise under license.  
    • Attending annual licensing and trade shows as necessary. Ensuring visibility of licensed products.
    • Providing mentorship and guidance to one (1) Licensing Coordinator.

    What we’re looking for:

    • Proven success in developing and managing a successful licensing program. Established industry contacts.
    • Bachelor’s Degree or equivalent work experience
    • 8+ years related experience in merchandise licensing or related field required.
    • Retail / e-commerce experience strongly desired
    • Exceptional leadership skills
    • Strong and agile work ethic that allows you to quickly adapt to changing situations/trends
    • Ability to deal with vendors (via phone and in person) in difficult circumstances with complete professionalism
    • Ambitious, creative and aggressive, but equally humble and collaborative
    • Expert spreadsheet, computer, and Internet skills
    • A passion for Internet and geek culture
    • Ability to travel to various trade shows or to visit vendors

    Geeknet, owner of ThinkGeek.com and ThinkGeek Solutions, is an equal opportunity employer. We are committed to providing equal opportunity to all applicants and employees in full compliance with all applicable state and federal laws prohibiting discrimination on the basis of race, color, age, sex, religion, national origin, disability, veteran's status, or any other class protected by applicable state or federal law.

     

    Apply for the Director of Licensing position

    E-Commerce Marketing Manager, Marketplace Development

    ThinkGeek, the premier e-tailer serving the global geek community (Internet Retailer #185), is seeking an E-Commerce Manager, Marketplace Development to launch and manage third-party marketplace channels.

    Reporting to the Senior Director of Digital Marketing, the E-Commerce Manager will be responsible for maximizing sales through eBay initially with the potential to expand to other marketplaces. The successful candidate has impeccable project management skills and is experienced at driving operational excellence in a digital environment.

    The E-Commerce Manager will launch the marketplace before the holiday season of 2014 in coordination with internal and external partners and then excel at the daily management of product feeds and listings, marketing campaigns, coordination with customer service, and analysis of customer purchase behavior. The successful candidate is comfortable in a fast-paced environment and manages high-volume work with impeccable accuracy. Above all, they are driven by the opportunity to own and manage the sales for a new channel.

    Responsibilities

    • Work with internal IT and creative resources, build and launch eBay storefront for ThinkGeek
    • Using third-party software, effectively manage listings and product feed to ensure accurate listings with a high potential to appear in relevant search results on eBay
    • Coordinate closely with merchandising and inventory to implement pricing strategy effectively and drive conversion.
    • Read and react to business on a daily basis, including but not limited to implementing changes to product titles, descriptions, and pricing
    • Maximize reach within eBay by utilizing all available marketing tools
    • Utilize Daily Deals to drive traffic and conversion for key listings
    • Coordinate with Merchandising and Inventory to test clearance-related strategies
    • Develop and manage timely response and/or resolution processes with customer service and social marketing team around marketplace issues related to customer feedback through social media and other channels
    • Provide the Customer Service and Warehouse Operations teams with actionable insights into customer ratings and feedback in order to achieve Top Seller Status for ThinkGeek on eBay
    • Report on daily sales metrics as well as analyze sales patterns by category and top-selling items
    • Work with analytics and customer marketing team to understand the percentage of new customers that come through eBay as well as repeat buyers within eBay and through the ThinkGeek website.

    Skills and Requirements

    • 3-5 years of e-commerce experience in marketing
    • Experience with third-party channels such as affiliate marketing strongly preferred
    • Experience working with third-party marketplace tools such as ChannelAdvisor, Mercent, or Solid Commerce desired
    • Working knowledge of basic e-commerce concepts around the relationship between sales and margin
    • High proficiency with Excel
    • Experience with high-throughput processes where accuracy is critical
    • Excellent skills in collaboration and influence both internally and with external partners
    • Strong communicator and team player.

    About ThinkGeek

    Since 1999, ThinkGeek has been creating a world where everyone can express and celebrate their inner geek, turn their interests into passions, and connect with one another. We are obsessed with creating and sharing unique and authentic experiences that stimulate our fans’ imaginations and fuel their geek core. We believe there is geek in everyone and invite you to… Join in. Geek out. 

    Geeknet, which owns and manages ThinkGeek.com, is an equal opportunity employer, and does not discriminate on the basis of race, gender, age, national origin, religion, physical or mental disabilities, marital status, sexual orientation or any other unlawful basis.

    Apply for the E-Commerce Marketing Manager, Marketplace Development position

    Packaging Designer

    Are you a Graphic Designer with a love of internet and geek culture? If so, your dream assignment awaits! ThinkGeek is looking for a few graphic designers with packaging experience to help design beautiful homes for the coolest products on the interwebs.

    Most importantly, you'll get to work on some of the top sci-fi and gaming licenses in the world including Star Wars, Star Trek, Doctor Who, Portal, Game of Thrones, Minecraft, and DOTA.

    What we’re looking for:

    • Mad graphic design chops. No fooling!
    • Exceptional typography and logo skills
    • High attention to detail
    • Good knowledge of geek pop culture
    • Self-starter, deadline focused, easy-going personality
    • Expert use of Photoshop and Illustrator
    • A portfolio of your work

    Bonus Points:

    • Exposure to working with brand guidelines
    • Experience with retail packaging

    Our Graphic Designers work out of our Fairfax VA headquarters, Monday-Friday, 40 hours/week. .

    SUPER IMPORTANT! You must submit a portfolio of work to be considered for this position. 

    Geeknet, owner of ThinkGeek.com, is an equal opportunity employer. We are committed to providing equal opportunity to all applicants and employees in full compliance with all applicable state and federal laws prohibiting discrimination on the basis of race, color, age, sex, religion, national origin, disability, veteran's status, or any other class protected by applicable state or federal law.

    Apply for the Packaging Designer position

    Product Designer, Apparel

    ThinkGeek Solutions is looking for a Product Designer to be responsible for designing and expanding our custom apparel line. You’ll use a deep understanding of our licensed properties and knowledge of current trends in the apparel and video game space to  develop and design an assortment of merchandise that strengthens our brand position in the Market.  You’ll also provide strategic design direction and collaborate with merchandisers to develop a dynamic product assortment that supports the brand image and achieves quantifiable business results. 

    We’re looking for someone who can understand and manage the product development timeline in conjunction with the timelines of the Company’s business strategies including the game launches of our partners, communicate the specifications and product details to the technical designer and our suppliers, and  assume responsibility for consistency of design across all product categories to ensure a more cohesive identity across the product assortment. 

    What you will be doing:

    • Guide direction of custom apparel lines based on current business and industry trends in the apparel and video game merchandise space.
    • Creates seasonal collections as well as collections around game launches. 
    • Conduct, evaluate, and apply domestic and international market research  to identify current trends in fit, finish, silhouette, fabric, and color. 
    • Research market and industry to bring innovative products and product trends.
    • Brainstorm with creative team to come up with concepts/silhouettes and develop overall seasonal strategy for product line. 
    • Work with technical designer in the perfecting of style through refining and revisions of product samples. 
    • Work collaboratively with technical designer to enhance product fit and aesthetics, perfecting silhouettes, refining design details and revisions on product samples. 
    • Work with sales and creative team developing styles and assortments for season PD.
    • Work with production managers to meet proto delivery dates; price and delivery.
    • Prepare and maintains seasonal project list and routine status reporting.
    • Partner with technical designer and suppliers to ensure the superior quality and timely delivery of samples and production each season.

    What we’re looking for:

    • Bachelor’s degree Fashion Merchandising, Product Development or similar field of study required
    • Experience in product development, merchandising and some sourcing experience
    • Strong knowledge of international manufacturing
    • Working knowledge of technical design
    • Individual should have a true passion for design and keen understanding of textile sciences and product development.
    • Able to relate to the product line, image, and taste and give insights into its continued growth, working collaboratively in order to achieve results.
    • Knowledge of video games and the video game industry useful.
    • Intermediate to advanced CAD Drawing skills for technical and construction
    • detail sketches & related art.
    • Excellent organizational and strong aptitude for systems and systematic work.
    • Excellent oral and written communications skills.
    • Strong interactive skills.
    • Must have a track record in the development of innovative designs,
    • implementing processes and getting things done on time!
    • A ‘student of the industry’, studying trend, product and competition

    Geeknet, owner of ThinkGeek.com and ThinkGeek Solutions, is an equal opportunity employer. We are committed to providing equal opportunity to all applicants and employees in full compliance with all applicable state and federal laws prohibiting discrimination on the basis of race, color, age, sex, religion, national origin, disability, veteran's status, or any other class protected by applicable state or federal law.

     

    Apply for the Product Designer, Apparel position

    Project Manager

    ThinkGeek is looking for a Project Manager to help get licensed products made and into the hands of adoring fans. If you have product management experience paired with a love of Star Wars, Star Trek, Doctor Who, or Game of Thrones, we may have the dream job you’re looking for.

    You’d be working within our GeekLabs department, which invents, designs, and develops custom products for sale primarily on ThinkGeek.com. Product categories range from electronics to toys, apparel, kitchen gadgets and appliances. This is the team that brought the Tauntaun Sleeping bag into existence.  

    What you’d be doing:

    • Working with internal and external resources to ensure on-time delivery of products
    • Preparing project status, risks, and issues reports and track project metrics and trends
    • Ensuring that the delivered project remains within budget, is delivered on time, and achieves quality criteria
    • Understanding the project life cycle and taking responsibility for the full life-cycle of assigned projects
    • Communicating with overseas vendors via e-mail and phone to coordinate projects

    What are we looking for?

    • 3-5 years project management experience
    • Bachelor’s Degree in Project Management, Business Administration, Logistics, or other relevant field preferred
    • Detail oriented with strong organization skills
    • Experience developing custom manufactured retail products a plus
    • Experience with vendor relationship management
    • Interest and knowledge of various geeky TV, movie and games a plus
    • Experience with Microsoft Word and Excel
    • Excellent verbal and written communication skills and the ability to present information clearly and concisely

    About ThinkGeek

    Since 1999, ThinkGeek has been creating a world where everyone can express and celebrate their inner geek, turn their interests into passions, and connect with one another. We are obsessed with creating and sharing unique and authentic experiences that stimulate our fans’ imaginations and fuel their geek core. We believe there is geek in everyone and invite you to… Join in. Geek out. 

    Geeknet, which owns and manages ThinkGeek.com, is an equal opportunity employer, and does not discriminate on the basis of race, gender, age, national origin, religion, physical or mental disabilities, marital status, sexual orientation or any other unlawful basis.

     

     

    Apply for the Project Manager position

    Sr. Apparel Buyer

    Are you an apparel buyer with 5+ years retail buying experience, obsessed with geek culture? If so, please ready on! ThinkGeek is looking for a Sr. Apparel Buyer to maintain and grow our unique apparel line.  

    What you'd be doing: 

    • Planning sales and inventory strategy for the business; creating assortment plans and purchase orders in accordance with fiscal responsibilities and revenue targets
    • Partnering with VP of Planning and Merchandising on planning and executing strategy for managing and growing apparel line
    • Balancing overall inventory levels to achieve highest return on investment
    • Maximizing sales and inventory by managing allocation strategy, consolidation, and model stock levels 
    • Consistently reviewing & reacting to sales performance and selling reports; generating pricing and consolidation directives ensuring greatest sells and margin potential; partnering with Director of Planning on communicating and executing directives
    • Partnering with Sourcing, Product Development, Customer Service and Distribution Center to ensure timely delivery dates; communicating needs/strategies with the operations team
    • Planning and executing pricing strategies for greatest margin potential
    • Selecting products for promotional events and communicating with Marketing and Operations on Event Strategy
    • Developing and mentoring buyers within the Apparel team

    What we're looking for: 

    • 5+ years of prior experience in retail buying
    • Bachelor’s Degree (BA) or equivalent combination of education and experience.
    • Proficient in Microsoft Excel and other relevant Retail applications (Knowledge/experience in AS400 and Island Pacific preferred)
    • Strong analytical skills and ability to multitask
    • Ability to lead, coach and develop staff to improve performance and achieve professional goals
    • Ability to establish and maintain effective relationships with other management staff, employees and others with whom the company conducts business
    • Ability to read, analyze and interpret policies, procedures and other business practices, guidelines and documents
    • Strong verbal and written communication skills
    • Detail oriented
    • Strong knowledge/experience in retail math

    Special Requirements:

    • Minimal travel required (approx. 10%)
    • Attends trade fairs and other relevant industry events
    • Willing and able to work additional hours when needed
    • Bend, lift, open and move product and related office items varying in weight
    • from 1 to 25lbs, depending on need

    ThinkGeek Perks:

    Join a close-knit community of curious, passionate, enthusiastic people, obsessed with creating and sharing the most unique and fun product experiences with the world. ThinkGeek offers a competitive benefits package to all full-time employees: 

    • Comprehensive benefits plans
    • Generous Paid Time Off Policy
    • 401(k) Plan with Company Match
    • Employee Stock Purchase Plan
    • Gym Membership Subsidy
    • Dog-friendly Office
    • ThinkGeek Employee Discount

    About ThinkGeek

    Since 1999, ThinkGeek has been creating a world where everyone can express and celebrate their inner geek, turn their interests into passions, and connect with one another. We are obsessed with creating and sharing unique and authentic experiences that stimulate our fans’ imaginations and fuel their geek core. We believe there is geek in everyone and invite you to… Join in. Geek out. 

    Geeknet, which owns and manages ThinkGeek.com and ThinkGeek Solutions, is an equal opportunity employer, and does not discriminate on the basis of race, gender, age, national origin, religion, physical or mental disabilities, marital status, sexual orientation or any other unlawful basis.

    Apply for the Sr. Apparel Buyer position

    Seasonal Customer Service Representatives
    (via Third Party Provider)

    CareCall, our independent call center based in Sartell, Minnesota that handles the ThinkGeek account, is looking for customer service reps for the holiday season. If interested, please follow the directions below to apply directly with them.

    Qualifications

    • High School Diploma or GED
    • Listening Skills
    • Appropriate grammar and oral skills
    • Basic Computer knowledge
    • Basic Customer Service skills

    Apply for the Seasonal Customer Service Representatives position

    To apply, head over to our Customer Service Jobs Page and view the openings for Courtesy Callers