Frequently Asked Questions Around the Holidays

• How long to things take to ship after I place my order?

  Our current shipping status:

  In-stock orders normally ship within 1-2 business days.

  In-stock orders normally ship within 1-2 business days unless otherwise noted. However, if an item is marked "This item ships separately" or during times of heavy order volume (especially November and December), orders normally ship within 3-5 business days of when they were placed. Generally, all items on backorder or out of stock are marked as such on the site. Shipping transit times quoted are business days (Monday-Friday), not calendar days, and don't include holidays. Expedited shipping is available (UPS 2 Day and Next Day) and orders must be placed before 1pm Eastern time for the order to ship same-day. For more detailed information about shipping, check out our Customer Service Shipping Info page.

• What gift options are available?

  If you're looking to buy gifts for friends and family (or if you want them to buy stuff for you), be sure to check out our Wish Lists. You can add any in-stock product to your wish list and share it with others to encourage accurate and awesome gifting. If you're not sure what to get, our Gift Certificates are like giving the gift of infinite possibilities! Though we don't offer gift wrapping as a service, we have some pretty amazing Geeky Gift Wrap that you can get for a personalized DIY wrap job. If you'd like to explore more gift information, you can read more at the Customer Service Gift Options page.

• What about returns and exchanges?

  Products can be returned for refund, store credit, or exchange (if due to ThinkGeek error) within 90 days of the order shipment date. To set up a return, click the "Return" link on your order summary, located on the Order Management page. For complete details, our Returns & Exchanges page has more info.

• What payment methods are accepted?

  We accept Visa, MasterCard, Discover, and American Express as well as PayPal. You can get lots more info about payment, ordering, and taxes by visiting our Customer Service Ordering page.