Need to Bug Us About Something Urgent?
Our helpful Live Support Monkeys are here to help through live online chat.
Bug Us the
Old Fashioned Ways
- 1-888-GEEKSTUFF (1-888-433-5788)
- or
- 703-293-6299
Customer Service / Order via Phone:
Mon-Fri: 9am - 7pm EST
Saturday: 10am - 6pm EST
Sunday: Closed
ThinkGeek, Inc.
11216 Waples Mill Rd. Suite 100Fairfax, VA 22030
need a map? - Sorry locals, we don't have a walk-in store. Just our offices. If you need to come by for an interview or to drop off a return, please call first. Thanks!
It's an internets party!
Contests, sales, and silly messages on our wall from fellow geeks
Facebook
Hoomans at ThinkGeek tweet, announce contests, answer questions, make typos
Twitter
Mecha Timmy relays a humorless feed of new products as they're released on ThinkGeek.com. Twitter Spam
Product videos and staff goofing off on the clock
YouTube
Top Customer Service Questions:
Other Helpful Information:
New Customers
New customers looking for general information should start here.
Ordering
How to order, payment methods, address verification, taxes and other order-related questions.
Product Information
If you have a question about our products, they may be answered here!
Shipping
Looking for info on our shipping policies and methods?
Gift Options
Information about gift certificates, wish lists, gift notes and gift wrapping.
News & Press
Are you a member of the media looking for more information or images for your publication?
Volume Purchases
Get a quote or learn about our volume discounts.
Geek Points (Rewards)
Frequent shoppers can earn discounts and freebies by joining our Geek Points program.
Newsletter & Catalog
We send out cool emails and catalogs. Get more information and sign up here.
About Us
Learn about the monkeys, humans, and dogs behind ThinkGeek!
CafePress
Buy a ThinkGeek shirt on CafePress? Here's what you need to know.
Affiliate Program
Link to us and earn money using our affiliate program.
Other FAQs
Questions about the inner workings of the ThinkGeek machine.
Privacy & Security
We take your privacy and security very seriously. Learn more and read our official policy here.
Oh, how shall I bug thee?
Order, product, problems, and general questions sent thusly:
Email Customer Service
Returns, replacements, or mistakes in shipping fixed here:
Visit RMA &Returns Information
Send unkind remarks and overall suggestions
(maybe not in that order) here: Email complaintsdepartment@thinkgeek.com
(maybe not in that order) here: Email complaintsdepartment@thinkgeek.com
Praise and monkey encouragement
would be appreciated here: Email praisedepartment@thinkgeek.com
would be appreciated here: Email praisedepartment@thinkgeek.com
Press related stuff and high-res image requests for media and such:
Submit press inquiry
Volume purchases start here:
Get a quote on volume purchases
Send us ideas or suggestions about:
- T-Shirts &Apparel - geeked out t-shirts, apparel, jewelry, etc. Submit design suggestions via the Bounty Program.
- Geek Toys - cube toys, science toys, R/C goodies, games, puzzles, Japanese doodads, etc.
- Gadgets - gadgets, lasers, lights, watches, security, tools, travel widgets, cell phone accessories, etc.
- Home &Office - office supplies, posters, kitchen tech, clocks, desktop decorations, etc.
- Japanese - Japanese-specific or -related goodies
- Computing - unique computer accessories, USB goodies, amazingly cool input devices, funky flash drives, etc.
- Caffeine - unique caffeinated beverages and candy
- Electronics - digital electronics, unique portable electronics, camera accessories, cell accessories, funky musical devices, etc.
- Geek Kids - geeky and uniquely educational toys and gifts for geeklings aged 0-12 years old
- Books - books concentrated on geeky humor or unique DIY type instructional books
Ordering from ThinkGeek is safe and awesome. We've been slinging fun and techie stuff since 1999 with hand-picked products for geeks and those who love 'em, secure shopping, fast shipping, and super friendly customer service monkeys.
