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FREE SHIPPING ON ORDERS $75+

US ECONOMY ONLY • NO CODE • DOESN'T COMBINE WITH OTHER OFFERS

Customer Service

Sorry, our live chat is currently unavailable as we upgrade our system.
Timmy is working hard to get it back online soon.

Top Customer Service Questions:

Order Status

Has my order shipped yet?
When will I receive my order?

International Orders

Shipping outside of the US?
Need info on duties and taxes?

Returns & Exchanges

Need to return an item?
Looking for our return policy?

Sizing Charts

What size should I buy?
How does your Apparel fit?

My Account

How do I change my password/email?
How do I change subscription options?

Other Helpful Information:

New Customers

New customers looking for general information should start here.

Ordering

How to order, payment methods, address verification, taxes and other order-related questions.

Product Information

If you have a question about our products, they may be answered here!

Shipping

Looking for info on our shipping policies and methods?

Gift Options

Information about gift certificates, wish lists, gift notes and gift wrapping.

News & Press

Are you a member of the media looking for more information or images for your publication?

Volume Purchases

Get a quote or learn about our volume discounts.

Geek Points (Rewards)

Frequent shoppers can earn discounts and freebies by joining our Geek Points program.

Newsletter

We send out cool emails. Get more information and sign up here.

About Us

Learn about the monkeys, humans, and dogs behind ThinkGeek!

CafePress

Buy a ThinkGeek shirt on CafePress? Here's what you need to know.

Affiliate Program

Link to us and earn money using our affiliate program.

Other FAQs

Questions about the inner workings of the ThinkGeek machine.

Privacy & Security

We take your privacy and security very seriously. Learn more and read our official policy here.

Need to Bug Us About Something Urgent?

Our helpful Live Support Monkeys are here to help through live online chat.

Sorry, chat is unavailable

Bug Us the Old Fashioned Ways

  • 1-888-GEEKSTUFF

    (1-888-433-5788)

  • or
  • 703-293-6299

Customer Service /
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24 hours a day, 365 days a year.

ThinkGeek, Inc.
11216 Waples Mill Rd. Suite 100
Fairfax, VA 22030

Need a map?
Sorry locals, we don't have a walk-in store. Just our offices. If you need to come by for an interview, please call first. Thanks!

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  • YouTube

    Product videos and staff goofing off on the clock

Ordering from ThinkGeek is safe and awesome. We've been slinging fun and techie stuff since 1999 with hand-picked products for geeks and those who love 'em, secure shopping, fast shipping, and super friendly customer service monkeys.