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May
05
2010

ZOMG Stephen Colbert ordered from us!

We deal with fraud just like any other retailer, and it's very simple: sometimes people try to trick us into giving them free things.

One of our mechanisms to help combat these nefarious plotters is to double-check orders that have billing addresses in one country and shipping addresses in another.

For one such recent order, we asked the customer for photo identification and verification of his address, and he emailed us a photo of his passport just as requested.

That would normally be fine except he is not Stephen Colbert.

Fig. 1 Totally 'shopped passport photo doesn't do Mr. Colbert justice. Besides, he's French.

FAIL UPDATE!! By popular request, we've added the photo to FAIL BLOG and it needs your votes! Vote! For great justice!

Turns out that passport photo is floating around out there on the interwebs and, even better, is actually a sample passport presented by the Hungarian ambassador when Colbert won a bridge naming contest. Here, let us Google it for you. Our quote-unquote-customer just yoinked it and applied (very poorly rastered) warped text to it. He didn't even resize it.

So we replied:

Hi "Jeff Neff,"

Thanks for writing in. Unfortunately the verification information you have sent in is incomplete.

Also, the photo in the ID you presented is Stephen Colbert. While we do love his show and amazing humor, we believe that you, Jeff Neff of Alberta Canada, are not him. Because of this we have had to delete your order and suspend any order activity originating from your IP Address. The information you've presented during checkout will be handed over to the authorities so they may take appropriate action.

Thanks,
Rob Patak
Customer Service Manager

So much for our brush with greatness, and better luck next time, "Jeff."

[ post a comment ]

Comments

meaningless icon! Too funny!!
emily-jane.net said this 1595 days ago.
meaningless icon! All your celebrity photo belong to us...
jopo said this 1595 days ago.
meaningless icon! *Price is Right loser horns*
ZippoS said this 1595 days ago.
meaningless icon! Hahaha
SEKCobra said this 1595 days ago.
meaningless icon! This is truly lulz.
Dusekkar said this 1595 days ago.
meaningless icon! lol fail.
konachan999 said this 1595 days ago.
meaningless icon! DOH!
mrjoshua79 said this 1595 days ago.
meaningless icon! Maybe Mr. Colbert will take this as a sign to order something for real from you. Also, just wanted to say that I appreciate the "So say we all."
Robotic Duke said this 1595 days ago.
meaningless icon! double fail...you were saying to him his name was Jeff Neff in the picture its James Neff
WhyTea said this 1595 days ago.
meaningless icon! WhyTea, the order was made under "Jeff" originally; "James" was an addition to the 'shopped passport.
CarrieGouldin said this 1595 days ago.
meaningless icon! So, uh, did he actually think that would get past verification, or was he just trying to be funny. Although cheating/fraud is bad (mmmkaayy), this truly is the poorest attempt I've seen if an actual attempt.
W3bdev said this 1595 days ago.
meaningless icon! Bazinga!
Monopoly_J said this 1595 days ago.
meaningless icon! LOL@jopo. Wish I'd thought of that. TG customer service monkeys are the best!
kos99 said this 1595 days ago.
meaningless icon! That's hilarious- I used to do online order fulfillment and deal with stuff like that, but never had any that entertained me!
MissWen said this 1595 days ago.
meaningless icon! UPDATE!! We've added it to FAIL BLOG and it needs your votes! Go go go: http://cheezburger.com/View/3491945472
CarrieGouldin said this 1595 days ago.
meaningless icon! LOL SAUCE!!!!! :)
biohazardman3 said this 1595 days ago.
meaningless icon! Well isn't that just spiffy. hahhaha lameee...
MsMadrox said this 1595 days ago.
meaningless icon! Classic
anim8ormatt said this 1595 days ago.
meaningless icon! Well then, isn't that just precious! LOL
HouseMDfan said this 1595 days ago.
meaningless icon! FAIL indeed! What did that dude think? That you guys lived in a box and only played D&D 24/7?!
RaDragon said this 1595 days ago.
meaningless icon! This is too much of an Epic Fail for me to conjure a witty response.
Aikazu said this 1594 days ago.
meaningless icon! I'd say that's outright Fail-tastsic.
Triforce-Kun said this 1594 days ago.
meaningless icon! What a pity it wasn't the real deal, but a pathetic attempt at trickery. For shame!
G33kn0tD0rk said this 1594 days ago.
meaningless icon! Curse your sudden but inevitable fraud!
lastgeekgirl said this 1593 days ago.
meaningless icon! Sorry to hear about your bad luck.
Diondrum said this 1591 days ago.
meaningless icon! What you guys never seen "Las Vegas Vacation".
duffster said this 1587 days ago.
meaningless icon! Did nobody here know that James "Jeff" Neff is Hungary's foremost Stephen Colbert impersonator? You guys are going to feel like such fools!
tommy_m said this 1575 days ago.

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