In the tradition of sharing our interesting customer service stories with you, dear reader, we have unearthed another gem we hope you'll enjoy.
Please note that we've corrected the letter with some punctuation to help clarify the situation.
Here's the transcript in case you have trouble with the text:
Dear ThinkGeek Co.
I became a customer of your products for a short time, thru a magazine ad, which I purchase (2) two GB video watches. One for a friend and the other for me, however I had to return my watch for a refund, because, I simply could not load the watch with video! The watch was very much to my liking and I wanted to keep it, but I could not put any video off my computer on it. So I requesting to your company if you can send me an easy to understand step by step guide on how to load the watch with video. I've tried to load some free porn downloads as a gag gift for a friend, but was not able to do so, even using the software that came with the watch. If you company could provide me with the simplest instruction for idiots such as myself. It would please me to purchase another watch (this time be able to load it) for myself & spread the word with friends and family about your company products and services. Thank you in kindest regards I remain..